Installation Field Service Engineers (Electron Microscopy)

at  Thermo Fisher Scientific

ABOUT US

Thermo Fisher Scientific Inc. is a world-class company that is committed to enabling our customers to make the world healthier, cleaner, and safer. We are a global leader in the field of engineering and provide exceptional solutions to complex scientific challenges. Our team of 100,000+ colleagues shares a common set of values, including Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, drive technological innovation, and support patients in need. At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives, and we believe that collaboration is the key to our success.

JOB REQUIREMENTS:

• Proven experience with installing, maintaining or building up of Electron Microscopes
• Associate’s degree in mechatronics, mechanical / electrical / electronic, or any equivalent engineering major strongly preferred. High school diploma or equivalent (GED) is required.
• Willingness to learn and fast-track your Installation career
• Exceptional problem-solving skills and attention to detail.
• Strong communication and interpersonal skills
• Eager and quick learner with an enthusiastic and hands-on mentality
• Highly motivated to go for the goals set and take on the challenge at hand
• Able to obtain a valid passport and travel frequently as required up to 80%
• Must have a valid driver’s license.
• IT skills in Microsoft Windows and Office environments.
• Good English language skills in word and writing.
• Ideal location for this job is to be living in close proximity to an international airport

• Install electron microscopes at customer locations in North America by;
• Supporting the preparation steps of your upcoming assignment
• Execute the installation and setup of our sold equipment from move-in to customer acceptance
• Work with 3rd party contractors to ensure a smooth installation progress
• Give our customers the best possible install experience on their newly installed equipment with clear communication and good technical skills
• Collaborate with customers to determine their specific needs and requirements
• Cultivate and develop positive working relationships with Thermofisher Scientific colleagues and customers assuring the highest level of customer experience.
• Offer & seek technical assistance and guidance throughout the installation and operation process with colleagues and supporting departments.
• Ensure customer satisfaction by delivering exceptional service and resolving any issues
• Timely and accurate recording of your activities. Document the work done and works according to standard operating procedures.