Installation Technician, Monitoring

at  Nihon Kohden

The Installation Technician, Monitoring will perform the technical, logistical, and administrative duties required to install NK equipment into customer site. This position also performs emergency repair services, as required.

EDUCATION / CERTIFICATION / EXPERIENCE REQUIRED

• Associate degree in electronics or related discipline; relevant education and experience accepted in lieu of degree.
• 2+ years of experience with installation; preferably in a hospital environment
• Basic cabling and construction principles
• Basic familiarity with networks
• Level and compensation depend on location, experience, education and skills

• Serve as onsite lead for capital installations, manages 3rd activities duties and communicates expectations.
• Train 3rd party staff in basic duties related to cable pull, inventory, staging and installation.
• Perform high-level quality checks of all equipment prior to installation into a customer site.
• Perform WMTS system installations prior to go-live.
• Coordinate with tech support and/or sales admin, when issues cannot be resolved onsite.
• Troubleshoot and repair NKA capital equipment onsite and resolve network issues, when possible
• Install all capital equipment into customer site/department as outlined by the install design documents.
• Follow installation plans provided by corporate, communicates issues or variances, as required.
• Complete as-built documentation required for project closeout and communicates to the customer.
• Ensure customer is trained and knowledgeable of all equipment locations and components.
• Ensure all equipment is working properly, installation is neat and orderly, and customer is satisfied.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.