Instructional Designer

at  Vonage

VONAGE MISSION

We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environments. Our team is composed of highly motivated, energetic and customer-focused Team Members who expand existing accounts/channels and find new clients for company products and services.

WHY THIS ROLE MATTERS

Are you passionate about creating learning experiences that flex your creativity while also sparking learner curiosity and driving results?
As a Learning Designer at Vonage, you’ll get to bring fresh ideas to life while collaborating with a talented crew to design innovative, interactive, and engaging learning content. Whether it’s building eLearning modules or helping design other types of digital learning, you’ll play a key role in shaping how our API Sales teams learn, grow, and succeed in a dynamic, fast-paced tech environment.
Think of this as your opportunity to build on your world of instructional design, where your ideas matter, and your work directly impacts the success of our global sales teams to enhance their knowledge, skills, and capabilities.
If you’re a go-getter with a passion for learning, keep reading…

WHAT YOU’LL DO

• Design and develop engaging digital learning content, following design standards and learning principles, to support Sales and Support initiatives.
• Collaborate closely with Enablement team members, as well as stakeholders in Sales, Marketing, Product, Operations, and other functional areas to identify training needs.
• Collaborate closely with Enablement team members and Subject Matter Experts to enhance our learners’ knowledge, skills, and capabilities through digital learning around Vonage’s product suite, sales skills, and sales tools.
• Manage large-scale training projects from inception to delivery.
• Collaborate with other Learning Management System (LMS) Admins to manage and maintain the platform.
• Conduct needs assessments to determine knowledge gaps and identify/recommend appropriate learning solutions that align with the Enablement team’s objectives.
• Use your creativity, understanding of learning sciences, design principles, and educational technology to play a collaborative role in learning solutions.