Insurance Advisor / Customer service

at  The Ardonagh Group

Croydon CR0, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Oct, 2024Not Specified28 Jul, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Dealing with either inbound or outbound customer calls, understanding the customer’s needs, and providing insurance solutions to that are best suited to their requirements
  • Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time
  • Processing correspondence, renewals activity, new business quotations
  • Ensuring that all workflow activity is completed in accordance with approved business processes
  • Complying with all approved procedures, customer service standards and external regulatory bodies.
  • Achieving and maintaining the required competencies for the role.
  • Ensuring that any customer complaints are identified and handled strictly within the company’s complaints procedure

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Croydon CR0, United Kingdom