Insurance Collections - Growth Opportunity!

at  DaVita

15271 Laguna Canyon RdSte 100, Irvine, California, 92618-3146, United States of America
15271 Laguna Canyon Rd, Irvine, California, 92618, United States of America
This position is Hybrid, work from home 3 days a week, and 2 days in our Irvine office! Once you complete training, you are able to switch to 4 days at home and 1 day in the office!
No prior experience is needed for this role, if you have worked within retail, hospitality, food industry we welcome you to apply! We are looking for critical thinkers and people passionate to start a career within healthcare.
In order to be successful in this role you need to be a team-oriented, analytically-minded individual who enjoys problem-solving and researching in a fast-paced and FUN work environment!
DaVita is currently looking for a Revenue Specialist I. ( This is our internal position title for this role). In this role, you will develop and maintain relationships with insurance companies. Acting on behalf of DaVita you will collect payment from insurance companies on outstanding patient balances, research and resolve problem accounts as needed, and maximize collections to achieve collection performance goals.
Again, training will be provided!
Individuals in this role work with Insurance Payers to research and resolve accounts on behalf of our first-class patients. While research and resolution is often conducted by phone, resolution is also achieved through email and insurance carrier portals.

QUALIFICATIONS:

• High school diploma or GED, required
• Ability to research and problem solve, using analytical and critical thinking skills
• Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
• Demonstrated history of resolving challenging issues
• Deeply built values of TEAM!

• Identify trends and perform root cause analysis on unpaid and underpaid claims
• Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives