Intake Clerk

at  Durham College

Oshawa, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Oct, 2024Not Specified29 Jul, 20244 year(s) or aboveSensitivity,Office Administration,Mental Health First Aid,D,Customer ServiceNoNo
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Description:

ABOUT DURHAM COLLEGE:

Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.
A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.
Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor’s degrees and 11 apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.
A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.
DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

QUALIFICATIONS:

  • Minimum of a two-year diploma in Office Administration, Medical reception or Business Administration
  • Minimum of two years of work experience in office, reception and customer service.
  • Must have experience and demonstrating understanding and sensitivity to individuals with various exceptionalities.
  • Mental Health First Aid, and ASIST training certifications are preferred.
  • Experience in Oscar and Clockworks systems is an asset.
  • Excellent customer service/interpersonal skills.
  • Strong oral and public speaking skills and superior writing ability, creative and excellent organizational and problem-solving skills.
    Required Skills
    Payband: D; Starting Rate: $25.86; Four Year Rate: $29.96
    Required Experience
    Temporary Employee Replacement (Appendix D, see page 109 of collective agreement); August 2024 – June 2025.

Responsibilities:

This position provides support to students and staff and performs a variety of duties associated with the supporting the Access and Support Centre (ASC), Coaching, and the Campus Health and Wellness Centre at the Whitby campus within the Student Success Centre (SSC). The incumbent is knowledgeable and sensitive to the educational needs of students with exceptionalities; students who are struggling academically and students seeking career clarification; or require referral to counselling services, and require coaching in addition to the policies of Durham College. The incumbent will represent the SSC in a professional manner.


REQUIREMENT SUMMARY

Min:4.0Max:9.0 year(s)

Education Management

Teaching / Education

Administration

Diploma

Business Administration, Administration, Business, Office Administration

Proficient

1

Oshawa, ON, Canada