Intake Receptionist Home Office

at  Job Duck

JOB DUCK IS HIRING INTAKE RECEPTIONISTS

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!
Role Overview: We’re currently on the lookout for Intake Receptionists, who are the first point of contact for potential and existing clients. Your role? Help identify the extent to which our services match the client’s needs. You will also record details and case histories before a client’s appointment. You will also act as an essential part of the team to ensure a smooth flow for a client’s customer journey!

YOUR RESPONSIBILITIES WILL INCLUDE:

• Screening, referring, updating, and keeping track of referral contacts.
• Taking action as a backup when the company’s receptionist is not in office.
• Scheduling meetings and consultations.
• Answering phone and email queries.
• Completing all intake paperwork and entering it into the business’s system through CRM.
• Filing and maintaining electronic documents and records.
• Maintaining a lead generation database to support business growth.Constant learning of the client’s processes materials to improve internal strategies.