Intake Specialist - Labor and Employment Law

at  Blackstone Law APC

Speak with potential clients regarding possible case matters, review/assess employment related information, and provide amazing customer support.

DESCRIPTION

Blackstone Law, APC is a rapidly growing litigation firm focused on plaintiff’s side labor and employment law. The firm consists of personable, published, and well-known trial attorneys and a group of extraordinary individuals who act as a cohesive team to achieve incredible results for its clients.
Blackstone is committed to a family feel and maintains a fun and comfortable but fast-paced working environment. Blackstone is looking for a talented, highly driven, self-motivated, and personable team player for this full-time position. Candidates will receive significant hands-on training and will have considerable growth opportunities.

Responsibilities:

• Engaging in all facets of the intake process from initial inquiry to client retention;
• Answering inbound phone calls from prospective clients while providing stellar customer service;
• Performing unbiased screening to gather facts and assess the strength and weaknesses of potential cases;
• Scheduling appointments and coordinating execution of the retainer packages;
• Obtaining evidence from prospective clients in real time, including paystubs, communications and other relevant documents;
• Computer and typing literacy, as the candidate will be utilizing a user-friendly case management and intake software.

Strengths and Skills

• Organization!
• The ability to multi-task
• A strong work ethic with an eagerness to achieve the firm’s intake goals
• Teamwork
• The desire to grow with the firm and find a permanent home. Blackstone is growing and is a prime firm for candidates interested in cultivating a long-term position. The firm often promotes from within so the sky is the limit

Requirements/Preferences:

• 1+ years Intake Specialist experience in a law firm (mandatory)
• Knowledge of Employment Law (strong preference)
• Bilingual – English/Spanish fluency (strong preference)
• Good communication skills, positive attitude, self-motivated and willing to adapt
• Computer literate (Office 365, Adobe, Windows OS)

Benefits:
Blackstone offers a competitive salary, bonuses, health insurance, 401K, paid parking and more! We are looking to hire immediately, so please submit your resume today!
Pay: $20.00 - $35.00 per hour (BOE)

Schedule:

• Full-time
• Monday to Friday
• Day Shift

Job Type: Full-time
COVID-19 considerations:
All employees are temperature screened daily and wear masks in common areas.

• Engaging in all facets of the intake process from initial inquiry to client retention;
• Answering inbound phone calls from prospective clients while providing stellar customer service;
• Performing unbiased screening to gather facts and assess the strength and weaknesses of potential cases;
• Scheduling appointments and coordinating execution of the retainer packages;
• Obtaining evidence from prospective clients in real time, including paystubs, communications and other relevant documents;
• Computer and typing literacy, as the candidate will be utilizing a user-friendly case management and intake software