Integrated Case Manager

at  Halton Region

INTEGRATED CASE MANAGER

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

JOB SUMMARY

This position is responsible for assessing initial and ongoing eligibility for temporary financial assistance and provides ongoing case management to Ontario Works clients.

SKILLS & QUALIFICATIONS

• Bachelor’s Degree in Behavioural or Social Sciences, or a Social Services Worker Diploma. A combination of relevant experience and equivalent education will also be considered.
• Minimum of two (2) years’ experience in the human/social services field.
• Working knowledge of Ontario Works Act, Freedom of Information and Protection of Privacy Act (FIPPA), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Ontario Disability Support Program (ODSP), Employment Standards and Family Law Act, Tenant Protections Act and other relevant legislation.
• Proficiency in Microsoft Office.
• Knowledge of Social Assistance Management System (SAMS) would be considered an asset.

• Assess applicants to determine initial financial eligibility for Ontario Works and/or Low Income Benefits.
• Reassess on an ongoing basis financial, residency requirements and employment related circumstances in order to determine the continuation of ongoing benefits in accordance with the Ontario Works Act and Halton Region Local Policies for Ontario Works participants and Adult Day Programs.
• Case manages and provides supportive options on an ongoing basis with a vulnerable population while maintaining and updating client information and circumstances which can include crisis intervention.
• Case conference with Ontario Works clients, various community agencies and internal/external partners in order to provide a wide range of services and education, including service coordination.
• Completes initial assessment of participant’s skills and abilities for employment. Develops Participation Agreements on an ongoing basis that will best assist the participant to obtain and maintain employment.
• Refers and monitors participant’s attendance and participation in employment related activities such as Learning Earning and Parenting Program (LEAP), Academic Upgrading, English as a Second Language and Job Search.
• Facilitates workshops for staff and clients.
• Supports and monitors participants with medical restrictions including referrals to the Ontario Disability Support Program (ODSP).
• Attends and participates in service coordination meetings, staff meetings, training, development, and hospital/home visits as required.
• Performs other duties, as assigned.