Integration Service Technician II

at  TD SYNNEX

WHAT WE’RE LOOKING FOR

• 2+ year related experience
• Experience with electronics and computer related product and peripheral equipment
• Assembling computer and configuration of peripheral equipment
• College/University or equivalent certifications in computer and network related area is required
• A+ certification is required.
• Knowledge of networking fundamentals, IP services, security fundamentals, automation, and programmability
• Cisco networking Certifications is asset
• Ability to complete the required technical training certification in order to get authorized as Service/Product test provider
• Python coding is asset, be able to use Python or similar program language to handle project
• Proficient in Microsoft Office; Word, Excel, PowerPoint, Outlook as well as Microsoft teams, SharePoint, one drive etc.
• Be able to design complex report using Power BI and Excel
• Knowledge of Microsoft Autopilot and Google ZTE
• A working understanding of cloud platforms such as AWS, Google Cloud or Azure
• Understand the distribution business structure and workflow, including integration solution, logistic, relationship with sales/customer etc.
• Ability to read, comprehend and implement test procedures from written documentation
• Ability to review test procedures and understand failure analysis
• Knowledge of ISO 9001 and ISO 27001 management system
• Must be able to effectively work within a team environment
• Strong communication skill in verbal and writing with customer and internal business partner
• Meet be able to lift up to 50 lbs. on a regular basis and be able to stand for long periods of time

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

• Perform set-up, calibration and testing, computer assembly, component insertion, and software installation
• Responsible for product hardware and software configuration work
• Refurbish product including repack, reimage, dissemble, reassemble, and clean product
• Test and troubleshoot desktop, laptop, monitor and computer related accessories
• Assist in developing test specifications from outlined written requirements or procedures, blueprints, drawings and diagrams
• Complete rework on assemblies and/or systems because of testing
• Prepare technical reports
• May assist in the selection and set-up of specialized equipment and integration infostructure equipment such as servers
• Assist with customer sales and technical support when required
• Provide product specification, product configuration and details of service offerings to both internal associates and TD SYNNEX customers when required, review SOW (Statement of Work) to verify scope of work
• Review configuration work quality and report quality specs and performance
• Assist with bench repair work (repair PC, laptop, tablet & LCD monitor)
• Hours of work will be Monday to Friday, from 8:30 am - 5:00 pm