Intelligence Coordinator

at  First Central Services

Location:
Haywards Heath
Salary:
£23,400 to £25,200 - depending on experience
Department:
Customer & Operations
We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Are you passionate about uncovering hidden insights and driving impactful decisions? Do you thrive in dynamic environments where every piece of information counts? If so, we have the perfect opportunity for you!
We’re looking for an Intelligence Coordinator to join our Claims and Fraud department in Haywards Heath, West Sussex. You’ll undertake general administration duties for Counter Fraud Services department in a timely manner and responsible for the management of external data requests submitted under the Data Protection Act for the prevention and detection of crime.

EXPERIENCE & KNOWLEDGE:

• Experience of working in an administrative role
• Previous experience in the motor insurance industry an advantage
• Experience of working in a fraud environment (Desirable)
• Some knowledge of fraud intelligence handling practices
• Basic understanding of all aspects of motor insurance
• Knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance.

SKILLS & QUALIFICATIONS:

• Good communication skills, both verbal and written.
• Excellent organisation skills and attention to detail
• Good numeracy and literacy skills.
• Good Microsoft Office skills (Outlook, Word, Excel).
• Good report writing skills.

Communication: Clear and effective communication is vital for conveying findings and collaborating with colleagues
Attention to detail: Accuracy in data collection and analysis is critical to avoid errors that could impact decisions
Problem solving: You’ll have the ability to identify issues and develop effective solutions
Analytical: Ability to analyse a variety of data and identify patterns and insights
Intrigued? Read on to find out what you’ll be doing.