Intelligence Unit Caseworker

at  Driver and Vehicle Standards Agency

JOB SUMMARY

Are you able to prioritise administrative tasks?
Do you have experience of planning and organising your own workload with an excellent attention to detail?
Can you communicate effectively (both written and oral) with a variety of stakeholders?
If so, we’d love to hear from you!

JOB DESCRIPTION

As an Intelligence Unit Caseworker, you will be responsible for providing administrative support to directorates and teams within Intelligence Unit Area Office (DVSA Enforcement, Operations, Regional intelligence Officers).
One the key responsibilities for the Caseworker will be to analyse and distribute intelligence and other information, which will enable the organisation to focus their resources on areas such as non-compliant goods and public service vehicle operators (both UK and non-UK), MOT schemes and any information received regarding ADI misconduct and driving or theory test fraud.

Further responsibilities will include but are not limited to:

• Developing and delivering appropriate intelligence products in a timely manner to support the Targeting and Coordination process.
• Where necessary, disseminating intelligence products to external customers/partners/agencies.
• Preparing and dispatching letters to the public and operators in respect of illegal operation of good and passenger vehicles and the unauthorised parking of goods vehicles.
• Recording outcomes from intelligence cases sent to Areas to complete the intelligence cycle.
• Carrying out background checks on applications for new Goods and Passenger vehicle operator licences.
• Providing outcomes of background checks to Operator Licensing within the agreed service level agreement.
• Supporting the Intelligence Unit Team Leader by providing analysis of DVSA data to inform decisions on variation applications.
• Engaging with Enforcement Directorate, and Operations colleagues at all levels, regarding intelligence led case work.
• Working with Traffic Commissioners, Licensing and Office of Traffic Commissioner staff to support the delivery of licensing and compliance activities.
• Where necessary, working with other government departments, the police and industry partners to facilitate the exchange of information and intelligence.

ABOUT US

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer
• improve services for our customers
• make road transport greener and healthier
• harness the potential of technology and data
• grow and level up the economy

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Further responsibilities will include but are not limited to:

• Developing and delivering appropriate intelligence products in a timely manner to support the Targeting and Coordination process.
• Where necessary, disseminating intelligence products to external customers/partners/agencies.
• Preparing and dispatching letters to the public and operators in respect of illegal operation of good and passenger vehicles and the unauthorised parking of goods vehicles.
• Recording outcomes from intelligence cases sent to Areas to complete the intelligence cycle.
• Carrying out background checks on applications for new Goods and Passenger vehicle operator licences.
• Providing outcomes of background checks to Operator Licensing within the agreed service level agreement.
• Supporting the Intelligence Unit Team Leader by providing analysis of DVSA data to inform decisions on variation applications.
• Engaging with Enforcement Directorate, and Operations colleagues at all levels, regarding intelligence led case work.
• Working with Traffic Commissioners, Licensing and Office of Traffic Commissioner staff to support the delivery of licensing and compliance activities.
• Where necessary, working with other government departments, the police and industry partners to facilitate the exchange of information and intelligence