Interaction Design Director

at  Next15

Brandwidth is a digital customer experience agency that has been helping brands grow through digital transformation for over 20 years. Specialising in digital strategy, experience design, engineering, and storytelling to create beautiful digital experiences and products, our teams have deep expertise to improve performance at every layer of today’s marketing technology stack.
Today, Brandwidth is part of the Next15 Communications group, a UK PLC with a global footprint across 50 offices in 15 countries.

Our creatives are storytellers who combine human-centred design and craft to bring transformative ideas and experiences to life. They are visual fundamentalists, but approach projects with a clear rationale and innovative mindsets, crafting brand systems, compelling digital products and extending visual languages to bring brands to life.
You will develop and implement creative strategies based on audience insight for enterprise websites, mobile applications and campaigns that meet our clients’ goals, while also pushing the boundaries of what is possible in UX & UI.
Working in our Creative Technology team alongside technical, production and strategy teams, you will use your creativity and awareness of the latest trends and technologies to lead the delivery of projects for our biggest high-profile clients.
Reporting to our CTO, you will set and maintain the standard of craft, provide oversight and clear actionable direction.
Note: This role is a hybrid role. Candidates will need to be within a commutable distance of Great Portland Street.

As an Interaction Design Director at Brandwidth, you will:

• Be a hands-on senior creative, ensuring complex, critical and urgent work is delivered for clients and internal stakeholders.
• Manage the creative strategy and general direction of client work
• Work with account leads and strategists to understand our client’s goals, target audiences, and brand identities, and translate those insights into effective creative strategies
• Conceptualise and build inventive and compelling design concepts across multiple digital channels, including websites, mobile apps, email marketing and social media.
• Ensure that all creative work meets the agency’s standards of quality, usability, accessibility, and brand consistency, meeting our clients’ requirements for functionality and performance.
• Be responsible for creative team tool-chain, operating processes and procedures.
• Participate in client presentations and meetings to articulate the agency’s creative vision, respond to feedback and questions, and build trust and relationships with clients.
• Collaborate with other departments, such as development, project management, Client Services, Sales and Marketing to ensure that creative work is delivered on time, on budget, and with excellent quality.
• Maintain the quality of design throughout the team for all phases of project delivery
• Line manage, mentor and inspire our designers in the UK and US, motivating them to make an impact

You will bring:

• In-depth experience that covers digital design, UX, UI and design systems, preferably in an agency environment or equivalent setting.
• Proven track record of conceptualising, designing, and delivering effective digital experiences across multiple platforms and channels.
• Clear in communication and collaboration, with the ability to articulate creative concepts and strategies to both internal and external teams.
• Deep understanding of digital marketing principles, trends, and best practices, and ability to apply them strategically to drive business results for clients.
• Proficiency in relevant digital design and prototyping tools, primarily including Figma and the Adobe Creative Suite.
• Excellent in analytical and issue resolution, with the ability to use user experience insights and data to inform creative decisions and optimise performance.
• Bachelor’s or Master’s degree in design, marketing, communications, or related fields is preferred, but not always required.

And in return, Brandwidth offers:

• Unlimited Holiday
• Flexible, hybrid working
• Annual bonus scheme
• Matched contribution Pension Plan to 8%
• Death in Service and Life Assurance
• Enhanced Maternity & Paternity
• Pre-tax workplace nursery funding
• Season Ticket Loans and Cycle Scheme
• Mental Health well-being services
• Gym Membership discounts
• Perks Programme (inc. well-known energy, retail, and health)
• Up to 40% off a new electric car