Interface Manager

at  Turner Townsend

Company Description
From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.
With offices located globally, you’re never far away from our services. Working from 113 offices in 46 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.
Job Description

Support the client’s Directorate in the development of the client interface strategy which covers the entire project lifecycle, identifying, planning and documenting how the various contracts, systems and stakeholders shall interface and collaborate during the delivery, including the Major Infrastructure Contracts and other Core Contracts

• Review and consider the Interface Agreement currently being developed by the client and its impact on the development of the client’s interface strategy, and where necessary consider, suggest and implement any changes required to both the client’s interface strategy and the Interface Agreement to ensure the successful delivery
• Ensure that relevant departments within the client are consulted when reviewing and developing the interface strategy and Interface Agreement for the client, particularly where there are issues with external stakeholder and/or points of integration with other client projects and programmes
• Share, communicate and collaborate with the Project Delivery Partner in the implementation of the interface strategy
• Coordinate the inputs and manage the interface with any external stakeholders as it is delivered and in line with any agreements in place between the client and the external stakeholders
• Identify all key interfaces and ensure effective management arrangements are in place to ensure the scope of the interface is clearly defined, understood and that boundaries between interfacing work packages are clear on responsibilities / ownership
• Coordinate all projects / work packages and maintain effective communications with interfacing stakeholders to achieve required delivery requirements
• Plan and execute in accordance with all HSSEQ, scope, time and cost parameters
• Oversee, where required, the physical site security of the client’s operations (e.g., security guards, CCTV etc.).
• Provide technical guidance and support to the interface team in managing an efficient delivery for the client
• Coordinate with the wider project teams for works in progress, agreeing specifications and standards, construction supervision and testing requirements, providing recommendations for final acceptance of completed works
• Provide input into the relevant project management processes and procedures
• Ensure clear coordination with other aspects of the projects (e.g., electrical, mechanical, architectural, structural design) to ensure interfaces are functional

Qualifications

EXPERIENCE

• 15+ years’ experience with at least 5 years’ experience interface management / construction management / project management experience in high value metro rail projects or projects of a similar scale and complexity
• Further demonstrated experience / knowledge of the following is required:
• Managing delivery planning of projects through the project lifecycle from concept to handover
• Managing integration of complex projects
• Managing contractor, consultants and other advisors throughout large and complex construction projects, in a regulated environment (including NEC contracts)
• Delivering within regulated and unionised environments
• Driving and leading a positive safety culture
• Working within safety critical and regulated environments
• Driving best practice in technical activities, processes, policies and standards
• Dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and providing guidance to support project delivery and reporting

ADDITIONALLY, THE INTERFACE MANAGER WILL BE REQUIRED TO POSSESS THE FOLLOWING SKILLS:

• Ability to manage multiple technical requirements and teams within a construction environment
• Ability to manage technical outputs to drive efficiency
• Excellent communication (both verbal and written) and interpersonal skills
• Ability to create a collaborative culture across the project team
• Ability to govern and drive outcomes to ensure high quality service delivery
• Ability to deal with and resolving unforeseen risks and issues
• Excellent stakeholder negotiation and management skills

FORMAL EDUCATION QUALIFICATIONS

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g., engineering, construction, project management
• Level 9 Masters in relevant field would be advantageous (or equivalent masters)

Please refer the Job description for details