Intergration Engineer
at Globale
Melbourne, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Oct, 2024 | Not Specified | 15 Jul, 2024 | N/A | Communication Skills,Sql,Direct Client Interaction | No | No |
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Description:
We are looking for an experienced Integration Engineer to join our growing R&D Delivery group. This role offers a unique balance of both technical and customer facing responsibilities, as you will be the guide to a variety of brands, including top tier ecommerce players during their integration with Global-e.
Responsibilities:
- Act as a technical focal point for integrating clients, and as a product specialist on ecommerce platform capabilities and requirements definition.
- Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams.
- Provide an on-going education and technical assistance to current partners and integrating clients.
- Lead customers through troubleshooting until problem resolution.
- Work closely with development team to implement new features and customer specific requirements.
- Provide ongoing support for Customer Success and Tech Support teams with live brands.
Requirements:
- Must be based in Japan.
- 2-4 years of experience in IT Operations or Technical Pre/Post Sales team, with direct client interaction in a web-based environment, as a Technical Support/Development/Implementation Engineer.
- Good understanding of HTML / CSS.
- Experience working with relational and non-relational databases - preferred.
- Experienced in working with APIs and troubleshooting JSON payloads.
- Experience with debugging tools and analysing logs.
- Good understanding of HTTP and web-based technologies.
- Knowledge in SQL.
- Knowledge in JavaScript - preferred.
- Knowledge in PHP/.NET - preferred.
- Strong Japanese and English communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Previous experience in eCommerce environment - desirable.
How To Apply:
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Responsibilities:
Responsibilities:
- Act as a technical focal point for integrating clients, and as a product specialist on ecommerce platform capabilities and requirements definition.
- Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams.
- Provide an on-going education and technical assistance to current partners and integrating clients.
- Lead customers through troubleshooting until problem resolution.
- Work closely with development team to implement new features and customer specific requirements.
- Provide ongoing support for Customer Success and Tech Support teams with live brands
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Melbourne VIC, Australia