Interim Assistant Store Director

at  Sephora

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Job ID: 252704
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

• Training & Development. Execute Beauty Advisors training for all new hires as well as for existing team members. Facilitate orientation and our selling model training sessions whenever possible.
• Sales Experience. Ensure all team members understand and properly execute Sephora’s selling model, Celebrate Beauty and its guiding principles.
• Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Manager on Duty within the store. Engage with team members and clients on-stage whenever possible.
• Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure all team members are aligned with each.
• Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative