Intern Customer Onboarding Specialist

at  Transferz

JOB REQUIREMENTS:

• We are looking for someone who can stay at least 4 months and can start as quickly as possible.
• Knowledge in Sales, Advertising, Marketing, or Business major is preferred.
• Excellent interpersonal and communication skills, with strong analytical abilities.
• Experience with PowerPoint, Word, and Excel is preferred.
• An entrepreneurial spirit with a good sense of humor.
• A hardworking and independent attitude, and the ability to thrive in a fast-paced team environment.
• Fluency in English, both written and verbal.

ABOUT TRANSFERZ & THE ROLE

At Transferz, we operate a global marketplace for ground transportation, connecting travelers with seamless door-to-door transfers in over 150 countries, 1,500+ airports, and more than 5,000 transfer companies. Whether it’s the first or last mile of their journey, we ensure travelers can rely on us for stress-free transfers.
As we grow, we’re looking for a motivated Customer Onboarding Intern to join our Partner Success team in Amsterdam. In this role, you’ll be essential in onboarding new partners, ensuring their smooth integration and understanding of customer touchpoints. If you thrive in a fast-paced environment, want hands-on experience in customer relations, and excel at organization and time management, this is the perfect opportunity for you!

WHAT WILL YOU DO?

• Oversee the onboarding process for new partners, ensuring they are effectively integrated.
• Submit detailed weekly progress reports, ensuring that data is accurate and reflective of partner and project status.
• Oversee various aspects of partner campaigns including setup, deployment, and reporting.
• Organize and manage timelines to support company goals and ensure project success.
• Prepare professional-quality documents and communications.
• Think critically when planning to ensure project success and support side projects that benefit partnership initiatives.