Intern Receptionist

at  Nuova Accademia di Belle Arti

NABA is looking for:
Reception Intern
Tutored by the Registration Office Supervisor, the intern will study and apply customer care techniques in order to learn how to welcome the students, teachers, visiting professors and guests and develop the welcoming and professional spirit of our Academy which aims to create a student-centered environment within our Campus.

The selected candidate will learn the following activities:

• Assure a welcome service to students, teachers, visiting professors and guests giving the pass and the general information about the Campus and all services and Units. Executes the distribution of the student badge.
• Execute the management of switchboard distributing the calls to Units request and identifies the correct subject to forward the call or request. Executes the management of the mailbox of ‘reception’. Executes the lost and found.
• Supports the annual update of the guide, coordinates the collection of updates, requires and verifies the translation and layout of the texts.
• Renew existing agreements with stores and various services and is responsible for the registration of new ones. Updates the digital archive of agreements and communicates new agreements to students and staff.
• Support the Registration office in the daily activities in ordinary administration.
• Support other academic offices in coordinating the entire flow of outgoing mail (letters, pony, couriers) and providing assistance to Units that need to send letters or packages.

REQUIREMENTS:

BA/MA in Languages, Communications, Marketing, Economics
Good knowledge of Microsoft Suite and Suite Adobe
B2/C1 level of English
Customer-oriented, highly motivated, precise, with excellent interpersonal skills
Highly desirable: the candidate has already attended a fire prevention course, a safety course or owns the relative certificate.

Please refer the Job description for details