Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.
We’re looking for our next Internal Business Development Associate. Could it be you?
Community Trust Company (CTC) is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., QuestEnterprise, Questrade Wealth Management Inc., CTC, Think!nsure Ltd., and Zolo Ventures Ltd.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

What’s it like working as an Internal Business Development Associate at Community Trust Company?
Reporting to the Manager, Internal Business Development Associates, the Internal Business Development Associate (IBDA) is responsible for developing new business opportunities and achieving stated goals and objectives in support of the Residential Lending department. This role will be responsible for successfully contributing to the overall portfolio growth and maximizing profitability in an entrepreneurial environment focused on service and operational excellence. This role is results driven, competitive and exemplifies the spirit of a team player.
Need more details? Keep reading…

• Develop and execute effective business development strategies and successfully contribute to the department’s business plan through proactive calls management
• Collaborate with the Business Development Managers to leverage and maximize cross-departmental sales opportunities.
• Partner with Residential Lending Operations team to support and service partners within assigned territories.
• Analyze and identify opportunities using reports to support growth
• Support Residential Lending Operations in following up on outstanding commitments.
• Partner with non-assigned brokers and partners for escalations and problem resolution
• Identify a list of potential broker and partner relationships and providing personal support to help improve and deepen the relationship.
• Develop and foster broker and partner relationships while always maintaining the highest level of professionalism and service standards.
• Balance strong problem solving and decision-making abilities while meeting performance targets and maintaining effective internal and external relationships.
• Actively participate in business development events, tradeshows and presentations as required.
• Together with the Marketing and Brand Management team, participate in the update of existing and creation of new broker communications including collateral materials, email content and innovative promotions.
• Maintain up-to-date knowledge of the competition, industry trends and market conditions.
• Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company standards.
• Identify continuous improvement opportunities.
• Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
• Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
• Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

So are YOU our next Internal Business Development Associate? You are if you…

• Minimum of 2 years related experience in alternative lending.
• Post-Secondary Education preferred.
• Proven track record in meeting and exceeding established sales targets.
• Excellent presentation skills
• Superior interpersonal and relationship building skills.
• Solid understanding of the characteristics, attributes and risk factors associated with various loan types.
• Working knowledge of Google Workspace application and familiarity with the internet and related applications as tools for conducting research.
• Demonstrates strong negotiation, planning, organizational and time management skills
• Solid written and verbal business communication skills.
• Capable of handling multiple tasks and meeting stringent deadlines.
• Tactful, diplomatic and politely persistent.
• Results oriented and a high achiever.
• Reliable, consistent and disciplined.
• Highest level of integrity.
• Self-motivated, confident and capable of working both independently and in a team environment.
• Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
• Establish and build on healthy working relationships with your team and peers.

Sounds like you? Click below to apply!

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs