Internal Business Development Manager - Applications

at  Technology Services Group

WHO ARE WE?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

ABOUT THE ROLE;

As an Internal Business Development Manager in Applications, you will be responsible for seeking out opportunities and delivering new customer wins within the TSG Connect base, identifying Applications related Pillars, Posts and Pins.
This is a hybrid role, with the successful candidate expected to work between home and the Glasgow office.

Job responsibilities will include, but are not limited to;

• Seek out new business opportunities within defined Connect base adhering to guidelines and timescales in line with our Service Catalogue and clearly identified Applications related Pillars, Posts and Pins.
• Deliver consistently against all targets.
• Build, manage & maintain a substantial pipeline of qualified opportunities to underpin target achievement.
• Ensure that all pipeline activity is accurately recorded and updated within CRM.
• Thoroughly research & understand individual market sectors to identify potential customer targets.
• Accurately forecast sales by month & quarter.
• Demonstrate TSG’s product & services suite clearly & differentiate TSG’s offering within the market.
• Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising Value Based arguments, and Consultative Sales engagement.
• Negotiate pricing & contractual terms as required & in line with company guidelines.
• Track progress against targets on an ongoing basis & take necessary action to refocus efforts if targets are not being met.
• Ensure all customers receive a professional handover from Business Development to Account Management at the appropriate time.
• Continually development your knowledge & skills to ensure they remain current & relevant.
• Ensure completion of all required Sales documentation & adherence to all Sales processes.
• Demonstrate effective and collaborative use of all available resources.
• Understands the value of developing leads and contacts through cold calling when necessary.
• Practical and action orientated sales performance & planning including but not limited to GAP recovery and 306090-day planning