Internal Communications and Engagement Manager

at  The University of Manchester

ABOUT IT SERVICES

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.

FIND OUT MORE ABOUT OUR ORGANISATION AND VALUES:

• IT Services: About us and ITS Practice Charter
  When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.
  As an equal-opportunity employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
  Our University is positive about flexible working you can find out more here
  Blended working arrangements may be considered.
  Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

The postholder will be responsible for the line management and direction of a team of internal communications professionals within the Directorate of IT Services.
Working closely with the Communications, Marketing and Student Recruitment Directorate, as well as colleagues across the University, they will support with the development and delivery of the University’s internal communications and engagement service and strategy, ensuring the production of dynamic communications and campaigns, and making sure colleagues at all levels are engaged, informed, and receiving consistent messages across the University, with a particular focus on IT.
Ensure a culture of service excellence and continuous improvement across the team by putting our colleagues and students at the heart of everything we do, and embedding a positive sense of identity, direction, purpose, and community.
This post involves evening and weekend commitments. Appointees must be prepared to work outside regular office hours and support an out-of-hours rota as necessary. The University has arrangements in place to recognise this working pattern and to ensure an appropriate balance between working and non-working time.