Internal Communications Manager - Burgess Hill

at  Brainkind

Internal Communications Manager Burgess Hill/ York FTC 31/12/2025
Location: Hybrid
Up to £29,000 per annum FTE
28 Hours per week
Why Join Us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We also have a range of residential and supported living services across the UK in which we deliver person centred support that enables life changing outcomes. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

• Develop, deliver and evaluate an effective internal communications strategy and overall approach to help make Brainkind a great place to work, ensuring staff understand organisational strategy and priorities

MAIN TASKS AND RESPONSIBILITIES

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• Develop an annual plan for internal communications, and deliver timely and engaging communications
• Build understanding and engagement of Brainkind’s strategy, and ensuring staff know the role they can play in it
• Build the right approaches and routes to engagement for staff throughout periods of change
• Oversee the management, and support the development, of Brainkind’s intranet
• Manage day to day internal communications including a selection of internal newsletters and webinars, ensuring all content is tailored for our different audiences and platforms
• Advise on and assist colleagues and teams (including our Executive and Senior Leadership Teams) on the most appropriate channels and activities for their internal communications
• Support the CEO to develop a maintain a strong profile across the organisation, with a regular programme of communications
• Advise on and facilitate improved information sharing across the organisation, including identifying new opportunities and channels for increased staff engagement
• Write strong and creative copy for a range of audiences, and advise on the communications produced by other teams
• Work with the communications team to ensure consistency of message across internal and external platforms
• Monitor and evaluate activities to ensure internal communications are effective, including supporting the development and delivery, in conjunction with the People Services department, of a regular staff survey
• Work with Brainkind’s Equality, Diversity and Inclusion (EDI) committee to promote their work across the organisation
• Organise staff events and activities where appropriate
• Keep abreast of good internal communications practice and ensure the Trust follows this as appropriate

About You

• Relevant ’A’ level or University level Education
• English language and Mathematics GCSE grade C or above (or equivalent)
• Proven experience and knowledge of managing internal communications to wide and varied audiences in a similar sized organisation
• Sound understanding of the effectiveness of various communications channels and the ability to translate complex information into meaningful communications
• Experience of working in a marketing and PR environment
• Experience of using the full range of elements from the internal communications mix including digital channels

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Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

• All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks