Internal Communications Officer

at  Financial Conduct Authority

Internal Communications Officer
Salary: National – ranging from £39,100 – £47,000 and London from £41,600 – £50,000 per annum
The team/department
In the Communications directorate at the FCA we change opinions and behaviours to enable a fair and thriving financial services market for the good of consumers and the economy. It’s an exciting time as we’re expanding our team and changing how we do things to deliver more engaging, insight-led, audience focused communications. If you want to be part of a supportive and fun team, work across a wide range of issues and are ready to be challenged, curious and creative then come and join us.
The Internal Communications team is at the heart of the employee experience, managing employee communications across the FCA. The team provides expert advice and guidance to colleagues across the FCA who want to deliver important messages to stakeholders throughout the organisation.

What you will be doing (the role)

• Work across the Internal Communications team to coordinate messaging for colleagues through our channels
• Publish news articles on our intranet and wider channels
• Contribute to the management of our channels and their continuous development to suit the audience and the evolution of internal communications
• Support on wider internal communications activities, including coordinating and drafting content for our internal newsletters, contributing to keeping our internal communications planner up to date
• Ensure a balance of content is available to attract readers to our intranet across a variety of personal stories, day to day work and corporate initiatives
• Managing blog content – both posts and comments
• Gather data and insights to inform the continual improvement of our internal content and channels
• Drafting, editing and proofreading content to ensure it is clear, concise and consistent

What you will get from the role

• This role will be required to navigate a busy internal publishing schedule, managing and responding to the different demands of the organisation
• You will work closely with other members of the Internal Communications team to help deliver creative and engaging content so we can communicate effectively with colleagues
• You will be required to review and edit content, on sometimes complex matters, ensuring we are communicating news to colleagues who need it, at the time they need it and through a range of internal communications channels
• You will need to develop strong relations with many areas of the organisation and have the ability to meet deadlines
• The Communications directorate prioritises professional development and you will have access to our communications academy and all the learning opportunities that offers

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

• 25 days holiday per year plus bank holidays
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.
The skills and experience you will have
Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

• Experience in drafting, editing and proofreading clear, concise and consistent communications
• Strong organisational skills with experience of managing the planning and coordination of communications
• Proven ability of building and maintaining effective working relationships with people at all levels, whether internal or external

Essential

• Excellent verbal and written communications skills
• Ability to work as part of a team as well as exercise your own judgement and initiative
• Ability to balance, prioritise and manage competing demands

About the FCA
The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found
here.
The FCA’s Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our role.
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Multi-location
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.
Useful information
Applications for this role close at 23:59 on Wednesday 13th November 2024.
This role is graded as Associate Level 8 – Corporate.
Got a question?

If you are interested in learning more about the role please contact:

• For internal applicants, please contact Melanie Dubock at

Melanie.Dubock@fca.org.uk

• For external applicants, please contact Ifrah Azam at

Ifrah.Azam@fca.org.uk
What to expect from our interview process
The interview process will be one stage where your core competencies will be assessed.
Application support
We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.
If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible

What you will be doing (the role)

• Work across the Internal Communications team to coordinate messaging for colleagues through our channels
• Publish news articles on our intranet and wider channels
• Contribute to the management of our channels and their continuous development to suit the audience and the evolution of internal communications
• Support on wider internal communications activities, including coordinating and drafting content for our internal newsletters, contributing to keeping our internal communications planner up to date
• Ensure a balance of content is available to attract readers to our intranet across a variety of personal stories, day to day work and corporate initiatives
• Managing blog content – both posts and comments
• Gather data and insights to inform the continual improvement of our internal content and channels
• Drafting, editing and proofreading content to ensure it is clear, concise and consisten

What you will get from the role

• This role will be required to navigate a busy internal publishing schedule, managing and responding to the different demands of the organisation
• You will work closely with other members of the Internal Communications team to help deliver creative and engaging content so we can communicate effectively with colleagues
• You will be required to review and edit content, on sometimes complex matters, ensuring we are communicating news to colleagues who need it, at the time they need it and through a range of internal communications channels
• You will need to develop strong relations with many areas of the organisation and have the ability to meet deadlines
• The Communications directorate prioritises professional development and you will have access to our communications academy and all the learning opportunities that offer

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

• Experience in drafting, editing and proofreading clear, concise and consistent communications
• Strong organisational skills with experience of managing the planning and coordination of communications
• Proven ability of building and maintaining effective working relationships with people at all levels, whether internal or externa

If you are interested in learning more about the role please contact:

• For internal applicants, please contact Melanie Dubock at