Internal Controls Specialist Europe

at  CoverMore

DESCRIPTION:

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!
In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.

So, what’s the job?

• You’ll need a high level of work with key business stakeholders to understand the current operational processes and control environment whilst maintaining strong engagement
• You’ll assist in mapping out and document process flows based on walkthrough outputs
• You’ll be required to diagnose gaps between current and target state (including ensuring all relevant obligations are covered) and document control objectives
• You’ll monitor and advise on outstanding actions, helping drive them to completion
• You’ll deliver exceptional customer service to internal and external customers within company guidelines and ensure all contact and interactions are of the highest standard (written/phone/face-to-face), to communicate clearly and appropriately to all stakeholders

And what are we looking for?

• You’ll ideally you will have have at least 3 years’ experience in financial services industry (preferably in operational risk, or internal controls assurance) or in Audit (preferably experience in assurance or governance risk & controls)
• You’ll be experienced working in an agile fashion, being comfortable with new processes, products, and stakeholders
• You’ll come from a financial services regulatory environment, having previously worked with: Corporations Act, Insurance Contracts Act, General insurance code of practice; and roles of licensees, representatives and regulators
• You’ll be experienced in giving presentations to senior management and have Microsoft Office skills (inc. Excel, Power point, Visio and Word)
• You’ll have strong interpersonal skills, attention to detail and be organised, systematic and thorough
• You’ll have a relevant qualification in law, accountancy, business, commerce or equivalent

So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Please refer the Job description for details