Internal Sales / Customer Service

at  FlameStop Australia

FlameStop Australia is a manufacturer and wholesaler of fire protection products to companies in the fire industry. Due to sustained growth we are looking for an Internal Sales / Customer Service person to join our dynamic and growing team.

MINIMUM REQUIREMENTS INCLUDE

• 1 years admin & customer service experience
• Proficient in Microsoft Office - word, excel, outlook
• Familiarity in sales and inventory based software for customer order processing & invoicing would be an advantage but not necessary
• Confidence to deliver phone, email and face to face customer service
• Product based customer service preferred, but not essential
  This is a full time position Monday to Friday, and a fantastic opportunity to join an energetic, successful and growing business.

The role is full of variety but mainly involves providing a high level of customer service & sales support to our existing network of trade customers.

Reporting to the Branch Manager and based in our Wetherill Park branch, some of the duties and responsibilities will include:

• Answer customer phone calls
• first point of contact for business sales processing
• Sales support to on-road representatives
• General administration tasks
• Face to face service for walk-in-trade customers
• Liaising with the warehouse staff
• General sales assistant duties