Internal Sales / Customer Service

at  vulcan

Are you looking for a company that can deliver on what they promise around career development? We’re a diverse bunch of people who enjoy what we do and looking for an experienced Internal Sales person to join our team.
Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.
This position is a permanent fulltime position and the successful candidate will be based from our Hybrid Vulcan site in Palmerston North

REQUIREMENTS

Some of the things you’ll get up to in this role include:
You will be joining a thriving team of professionals whose role is to support our external representatives and to support the day-to-day operations of our distribution businesses, offering our clients an exceptional level of service and support. You will be answering inbound inquiries via phone and email, processing orders, preparing quotes, and proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas for pitch modification to more successfully sell product. You will have an excellent telephone manner accompanied with a can-do attitude. Hours are Monday to Friday - with some flexibility with start and finish times to provide a better work-life balance, as part of the team you will generally work an 8 hour day and fit in with office cover requirements.
Once trained this role is varied with exciting opportunities to increase your knowledge and develop your professional career and will involve assisting in the day-to-day performance of the branch, including stock management and other administrative responsibilities.
Remuneration for this role is a generous salary paid monthly, plus other benefits.

We’re looking for someone with the following skills and experience:

• Intermediate level or above Computer Skills
• Great attention to detail
• Fantastic warm and friendly telephone manner
• A person who has experience in customer facing role and values a high level of customer service
• Ability to be flexible and work in a small team environment and assist where necessary
• Ability to work under pressure and prioritise when things get busy
• Full class 1 licence

At Vulcan, Health and Safety comes above all else. Due to the nature of our business, a pre-employment drug screen is part of the recruitment process for the successful candidate.

Please refer the Job description for details