Internal Sales Executive

at  TD SYNNEX

KNOWLEDGE SKILLS AND EXPERIENCE

• 1-2 years of experience in sales or equivalent of educational background
• A knowledge of product set would be desirable but not essential
• Numerate with good attention to detail
• Excellent telephone manner
• Priority management and planning skills
• Strive to achieve set targets
• Understands Sales Process
• Effective Communication Skills
• Good relationship building
• Working knowledge of Microsoft Word, Excel, Outlook
• Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
• A knowledge of product set would be desirable but not essential
• IT industry knowledge would be desirable but not essential

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

JOB PURPOSE:

Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities
Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio

RESPONSIBILITIES:

• Maximizes call potential and outcomes using a number of different sources to gain information on customer
• Generate new business opportunities by planning outbound calls to customers
• Have a conversation with customer around a solution/product area
• Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements
• Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment
• Builds excellent customer relationships through proactive engagement
• Develops partner relationship (incl. account planning, cross-selling etc.)
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls
• Sell the benefits of using TD SYNNEX and the Company value proposition
• Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required
• Engages in active inside selling and “intelligent project fishing”. Manages customer backorder along specialist knowledge
• Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
• Provide accurate and timely quotations to customers
• Ensure TD SYNNEX maintains service levels agreements with customers
• Manage customer backorder expectations and reporting
• Proactively develop relationships with key internal and external contacts
• Ensure CRM system is well maintained and provides correct customer information