Internal Technical Sales in Hydraulics and Electrical Tools

at  Specialised Force

We are a National Supplier of Product, Service and Solutions offerings to a board range of Industry Sectors. Our reputation across Australian Industry is strong and our future is bright.

Our company has set the benchmark for product and equipment, providing customers with award winning support across the Power and Energy, Rail, Mining, Construction, Transport and Electrical sectors. We know that our success is the result of talented people working to achieve amazing results and as we look to the future, we are focused on harnessing the best talent to join our business.

• Great career opportunity for a motivated salesperson
• Highly dedicated and passionate team environment
• Competitive salary package

An exciting opportunity has arisen for an experienced Internal Salesperson to join our highly dedicated team in our Perth Branch based in Willetton. Ideally, we are looking for someone with experience in the hydraulic, electrical, industrial or oil and gas wholesale industry

REQUIREMENTS

Reporting to the Branch Manager, the objective of this position is to support the local external sales team and customers throughout Western Australia and national branches. The key responsibilities include:

• Responding to customer enquiries
• Preparing and following up on quotations and processing orders
• Driving sales and generating new business leads through proactive outbound calling
• Developing business relationships and providing an exceptional level of customer service
• Providing technical advice and support to customers over the phone
• Effectively planning and managing time to ensure maximum results are achieved
• Successfully meeting sales targets and KPIs.
• In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
• Serve a variety of markets by suggesting and delivering the suitable technical product solutions.
• Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to service customers and grow business.
• Developing business relationships and providing an exceptional level of customer service by delivering products and services to meet or exceed customer expectations.
• Work effectively with others in a team-based environment to accomplish organisational goals and to identify and resolve problems.
• Being the first point of contact for the branch, including serving walk in customers.
• Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries.
• Supporting external sales staff in developing and converting business/sales opportunities.
• Supporting warehouse receiving, picking, packing and despatching of goods.

• Responding to customer enquiries
• Preparing and following up on quotations and processing orders
• Driving sales and generating new business leads through proactive outbound calling
• Developing business relationships and providing an exceptional level of customer service
• Providing technical advice and support to customers over the phone
• Effectively planning and managing time to ensure maximum results are achieved
• Successfully meeting sales targets and KPIs.
• In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
• Serve a variety of markets by suggesting and delivering the suitable technical product solutions.
• Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to service customers and grow business.
• Developing business relationships and providing an exceptional level of customer service by delivering products and services to meet or exceed customer expectations.
• Work effectively with others in a team-based environment to accomplish organisational goals and to identify and resolve problems.
• Being the first point of contact for the branch, including serving walk in customers.
• Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries.
• Supporting external sales staff in developing and converting business/sales opportunities.
• Supporting warehouse receiving, picking, packing and despatching of goods