International Admissions Administrator

at  Dublin Business School

Job Title:
International Admissions Administrator
Department:
IR0003 Marketing and Admissions
Reporting to:
Admissions Manager
The position of Admissions Administrator, reporting to the Admissions Manager, has responsibility for providing a professional and comprehensive administrative service associated with the admission and recruitment of students from International Markets - this may include admissions associated with all other recruitment areas with the Department.
Responsibilities

Specific responsibilities of the International Admissions Administrator will include:

• Responsible for the administration processes associated with recruitment and admission of international students;
• Serve as a point of contact for international applicants, answering queries and providing guidance on application requirements, deadlines, and procedures;
• Analysis of admissions applications by reviewing and assessing international student applications, ensuring all required documents (transcripts, standardised test scores, language proficiency tests, etc.) are submitted;
• Evaluate academic credentials, ensuring they meet the institution’s standards and entry requirements;
• Maintaining knowledge of international education systems to effectively evaluate foreign qualifications;
• Provision of educational assistance and guidance to agents and partner managers in support of their clients;
• Carrying out rigorous Quality Assurance checks on all applications to ensure applicants are eligible;
• Manage communication with international applicants throughout the admissions process, via email, phone, and other communication platforms;
• Ensuring weekly calls are carried out to prospective students regarding follow up at various admissions stages;
• Ensuring that the Quality Assurance of DBS is protected and maintained at all times;
• Maintaining admissions students files and ensuring that all applicant data is accurate and correct and updated accordingly into the College’s CRM system (Salesforce);
• Dealing with all relevant admissions emails/letters from students, efficiently and effectively and in a timely manner;
• Adhering to the Department’s Service Level Agreements when dealing with students or agents;
• Inputting all lead or enquiry information into Salesforce;
• Issuing of all letters, offers and other relevant documentation to eligible applicants;
• Answer queries/providing information on the telephone, email or to callers to the Admissions Office;
• Attending open events/exhibitions/fairs/schools representing DBS as part of the Marketing & Admissions team. Some of these may be in the evening or weekends.
• Attendance at Course Registrations/Information Sessions for programmes as required.
• Additional administrative and marketing tasks as delegated by management.

Working Relationships

The management of successful working relationships will be an integral aspect of the role and includes:

• Regular contact with the rest of the Marketing & Admission Team
• Liaise with Departments such as Accounts Office, Student Services and Academic Operations
• Co-operation with the Registrar’s Office and Exams Office

Reporting Arrangement
The International Admissions Administrator will report directly to the Admissions Manager.

Required

• Organisational and administrative skills.
• Proven ability to communicate information to the public in an effective and professional manner.
• Excellent Interpersonal and written communication skills.
• Good computer & keyboard skills, preferably including word processing, databases, spread-sheets.
• Should possess experience in dealing with customers.
• Ability to work effectively and accurately under pressure.
• Ability to prioritise and to meet deadlines.
• Ability to work as part of a team to achieve goals and objectives.
• Flexible approach to work.

Pay & Benefits

The salary range for this role is 30K to 33K.

• Free Internal Courses;
• Discounted Fees for Family Members;
• Life Assurance & Disabilities Cover;
• Sports & Social;
• Employee Assistance Programme;
• Employee Discount Scheme;
• Paid sick leave;
• Death-In-Service Benefit.

This job description is a guide to the work the post holders will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the post-holders and their manager will review the job description regularly.
Position Type:
Full time
Contract Type:
Regular
Pay Frequency:
Annual
Location:
Dublin, Ireland
Job Functional Area:
Admissions
All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here:
DBS Privacy Notice for Candidates
.
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly

Specific responsibilities of the International Admissions Administrator will include:

• Responsible for the administration processes associated with recruitment and admission of international students;
• Serve as a point of contact for international applicants, answering queries and providing guidance on application requirements, deadlines, and procedures;
• Analysis of admissions applications by reviewing and assessing international student applications, ensuring all required documents (transcripts, standardised test scores, language proficiency tests, etc.) are submitted;
• Evaluate academic credentials, ensuring they meet the institution’s standards and entry requirements;
• Maintaining knowledge of international education systems to effectively evaluate foreign qualifications;
• Provision of educational assistance and guidance to agents and partner managers in support of their clients;
• Carrying out rigorous Quality Assurance checks on all applications to ensure applicants are eligible;
• Manage communication with international applicants throughout the admissions process, via email, phone, and other communication platforms;
• Ensuring weekly calls are carried out to prospective students regarding follow up at various admissions stages;
• Ensuring that the Quality Assurance of DBS is protected and maintained at all times;
• Maintaining admissions students files and ensuring that all applicant data is accurate and correct and updated accordingly into the College’s CRM system (Salesforce);
• Dealing with all relevant admissions emails/letters from students, efficiently and effectively and in a timely manner;
• Adhering to the Department’s Service Level Agreements when dealing with students or agents;
• Inputting all lead or enquiry information into Salesforce;
• Issuing of all letters, offers and other relevant documentation to eligible applicants;
• Answer queries/providing information on the telephone, email or to callers to the Admissions Office;
• Attending open events/exhibitions/fairs/schools representing DBS as part of the Marketing & Admissions team. Some of these may be in the evening or weekends.
• Attendance at Course Registrations/Information Sessions for programmes as required.
• Additional administrative and marketing tasks as delegated by management

The management of successful working relationships will be an integral aspect of the role and includes:

• Regular contact with the rest of the Marketing & Admission Team
• Liaise with Departments such as Accounts Office, Student Services and Academic Operations
• Co-operation with the Registrar’s Office and Exams Offic

The salary range for this role is 30K to 33K.

• Free Internal Courses;
• Discounted Fees for Family Members;
• Life Assurance & Disabilities Cover;
• Sports & Social;
• Employee Assistance Programme;
• Employee Discount Scheme;
• Paid sick leave;
• Death-In-Service Benefit