International Admissions Advisor (Student Services Professional II)

at  California State University

Job no: 541597
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

POSITION SUMMARY

Join our team to increase international student enrollment from targeted countries. You’ll advise prospective students and families, guide them through admission requirements, and support them throughout the application process.

DEPARTMENT SUMMARY

Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.
The advisor will be part of an Enrollment Services unit, which is primarily responsible for international student recruitment. The unit consists of the director, international admission advisors, and administrative support staff and several student assistants supporting the efforts of this team.
For more information regarding Enrollment Services, click here.

EDUCATION AND EXPERIENCE

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

KEY QUALIFICATIONS

• Fluent in multiple languages preferred to effectively communicate with diverse international students.
• Willingness and ability to travel both internationally and domestically as required.
• Skilled in providing comprehensive admission advice to international students.
• Proven ability to implement effective strategies to increase international student prospects, applicants, and enrollees.
• Experienced in handling and managing official documents with accuracy and confidentiality.
• Proficient in using software programs (e.g., Google Suite, Microsoft Suite, PeopleSoft).
• Excellent interpersonal and communication skills.
• Capable of creating and delivering effective training materials.

• Recruitment Strategy: Develop and execute strategies to boost international student numbers from specified regions, including travel for recruitment.
• Admission Advising: Provide comprehensive admission advice to international students at all stages.
• Application Processing: Evaluate records, transcripts, and test scores to determine admission eligibility and ensure efficient communication with stakeholders.
• Collaborative Efforts: Work with SDSU Enrollment Services, the Office of Admissions, SDSU Global Campus, International Student Center, academic departments, and other campus offices.
• Graduate Applicant Support: Coordinate with Graduate Admissions evaluators to ensure document completeness and timely review.
• Document Management: Oversee the receipt and processing of official international student documents.
• Systems Utilization: Use my.SDSU (PeopleSoft Campus Solutions) and SLATE (CRM) to monitor application statuses and assist applicants.
• Training Development: Create and deliver training materials for student assistants in the International Recruitment office.