International Admissions Associate

at  InvestIN

INVESTIN EDUCATION

InvestIN Education is a dynamic, educational start-up that provides inspirational career experience programmes for school students, across 20+ different industries. Founded in 2012, InvestIN’s mission is to bridge the gap between school and the workplace, in order to help students choose the right career and maximise their potential.
InvestIN creates the ‘ultimate career experience’ through a combination of interactive simulations, company visits, seminars, networking sessions and career coaching, led by highly accomplished industry professionals. We have had over 50,000 students walk through our doors, from 100+ countries and 4,000+ schools.

EXPERIENCE IS TRUTH:

We believe that to learn is to experience. Our mission is to deliver professional experiences to young people that they would otherwise consider a far-flung fantasy. This ‘experiential learning’ appeals to all the senses and requires live in-person interaction; providing a welcome counterpoint to the restrictive and atomised environment of cyberspace.

ABOUT THE ROLE

InvestIN welcomes over 2000 students to our programmes per year, with a growing number of these students joining us from overseas, recruited by our International Partnerships Team and the Educational Consultants they work with. As an international admissions associate, you will sit within the Student Experience Team to support on the administration of all Educational Consultant bookings, from point of enquiry through the full customer journey. Over the next year InvestIN has ambitious plans to continue to grow our international client base, and you will play a key role in scaling our admissions process to support a rapidly increasing number of Educational Consultants and the students they work with to attend our once in a lifetime career experiences.

RESPONSIBILITIES

Manage in-bound Educational Consultant questions via phone/email/live chats
Own the Educational Consultant booking process from start to finish
Accurately manage invoicing and payments using Xero accounting system
Maintain precision in student record keeping for our programmes
Ensuring Educational Consultants receive the most current and comprehensive information by keeping up to date on product knowledge and company updates
Work as a point of contact with the International Partnerships Team to provide booking and systems updates
Support on key projects which increase sales revenue and enable the wider Student Experience Team to provide effective customer service
Where required, support the wider Student Experience Team in overall management of InvestIN’s students and customer enquiries
International travel may be required to attend Educational Consultant conferences and fairs