International Data Entry Clerk - Vancouver

at  United Parcel Service

JOB DESCRIPTION:

The Data Entry Clerk is responsible for all data-entry administrative tasks in the international operations centre. This will include data entry for shipments and daily dispatch, updating both internal and external customer information regarding delivery and pickup data and inventory processing in the warehouse.

The position also assists in resolving basic and intermediate level service issues and in package and shipment research. Because of the nature of the work, the Data Entry Clerk will also be working inside a warehouse environment and works with packages that are located on the conveyor belts and inside UPS equipment like package cars, trailer and aircraft unit load devices. This position performs various other tasks as assigned by the International Operations Management Team.

• Job Type: Permanent Position
• Work Shift: Night Shift - Monday to Friday (9:15PM - 2:00AM)*
• Location: 5960 Ferguson Road, Richmond BC - near YVR
• Shift hours will vary according to operational requirements. The location of the UPS centre may not be regularly accessible by public transit during the available shift. A secure form of transportation may be needed. Please check transit availability prior to committing with the shift.

KEY ACCOUNTABILITIES:

• Dealing with all data entry activities
• Handling customer issues in a professional manner.
• Dealing with internal and external customer concerns and queries
• Assists in running reports for the department
• Meet set targets on a daily basis
• Responsible for any additional tasks as assigned

REQUIREMENTS:

• Able to commit working Monday to Friday (five nights per week)
• Have an effective oral/written communication, problem solving, basic research, and time management skills
• Able to work in a warehouse environment with time limited work assignments
• Works well in a team
• Proficiency in spreadsheet applications (like Microsoft Excel)
• Accurate and rapid data entry skills
• Able to lift up to 70-lbs on an occasional basis
• Some experience in a similar work environment would be an advantage, but not necessary

• Job Type: Permanent Position
• Work Shift: Night Shift - Monday to Friday (9:15PM - 2:00AM)*
• Location: 5960 Ferguson Road, Richmond BC - near YVR
• Shift hours will vary according to operational requirements. The location of the UPS centre may not be regularly accessible by public transit during the available shift. A secure form of transportation may be needed. Please check transit availability prior to committing with the shift