International Host/ Hostess | Cunard Cruise Lines

at  Cunard

For Cunard Cruise Line, OSM Thome Recruitment is looking for International Host/Hostess for unique career opportunities in the cruise industry.

Standard Role Summary:

• Serve as a main point of contact for international passengers.
• Handle passenger enquiries and provide translation services.
• Attend social functions to engage with passengers.
• Arrange light entertainment and social gatherings for passengers.

Primary Responsibility of the Role:

• Provide accurate and reliable information to international passengers, including disembarkation procedures.
• Professionally and effectively handle requests and complaints from passengers.
• Translate ship information such as the daily programme, menus, speeches, and other materials for passengers.
• Assist with the hotel check-in process for passengers.
• Arrange coffee mornings and social events for passengers of the same nationality.
• Host events in specialist language(s) for international passengers.
• Attend corporate-sponsored social events and interact with passengers as part of regular duties.
• Maintain a highly visible presence and proactively promote services to international passengers during working hours.
• Offer help and support to others as needed.

SUMMARY OF REQUIREMENTS:

• Fluent in at least one European language, German, French or Spanish or fluent in Japanese
• Demonstrated experience in a fast paced customer facing role
• Previous host/ess experience is desirable
• Previous event planning experience is desirable
• Good command of written and spoken English
• Certificates Valid ENG1 medical certificate or equivalent for the duration of each voyage
• Covid 19 Certificate
• Health Certificate

Standard Role Summary:

• Serve as a main point of contact for international passengers.
• Handle passenger enquiries and provide translation services.
• Attend social functions to engage with passengers.
• Arrange light entertainment and social gatherings for passengers

Primary Responsibility of the Role:

• Provide accurate and reliable information to international passengers, including disembarkation procedures.
• Professionally and effectively handle requests and complaints from passengers.
• Translate ship information such as the daily programme, menus, speeches, and other materials for passengers.
• Assist with the hotel check-in process for passengers.
• Arrange coffee mornings and social events for passengers of the same nationality.
• Host events in specialist language(s) for international passengers.
• Attend corporate-sponsored social events and interact with passengers as part of regular duties.
• Maintain a highly visible presence and proactively promote services to international passengers during working hours.
• Offer help and support to others as needed