International Mobility Client Services Senior Specialist

at  BP

JOB DESCRIPTION:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world’s ambition of a low carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.

SKILLS:

Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}

Delivers first-level consultation on IM policies and procedures while providing solid customer service to assignees and/or business-facing HR.
End to end international mobility operational service delivery for designated businesses.
First level support for P&C and the business in respect of managing cprojects - maintaining focus on cost effectiveness, apply boundaries of international mobility policy suite whilst maintaining a focus on business need.
Develop relationships with host model advisors, to ensure services delivered effectively support business need within bp international policy suite and client service framework.
Utilises knowledge of policy, practice, and precedent to advise and counsel on policy-related disputes, while also determining when and how to escalate matters which can not be satisfactorily resolved.
Ensures data quality and data security relating to international assignments, expatriate payroll, etc.
Responsible for data management and data quality in MyMobility system including payroll delivery.