International Sales Support Specialist at MillerKnoll

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MS Word, MS Excel, Interpersonal Communication, Problem Solving, Multitasking, Time Management, Account Management, Client Relationship Management, Inventory Tracking, Cross-functional Collaboration

Industry

Design Services

Description

Why join us? Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam’s work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Job Title: International Sales Specialist Department: International Sales Job Summary: Responsible for the client experience as it relates to international sales clients and customers. Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner. Additional job-related/territory duties and showroom responsibilities. Essential Functions: Operate as the lead point of contact for any and all matters specific to given customer accounts Manage client inquiries including: inventory tracking, sample requests, order placement, product information, and project specific follow-up Work cross-functionally with colleagues and managers in operations, resource management, quality assurance and fulfillment Collaborate with sales team to design expansion plans and account management strategies Develop and nurture strong working relationships both internally and externally Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience. Miscellaneous duties include local showroom sample inventory maintenance, and maintaining work environment to Maharam standards Magnitude and Relationship reporting: This position reports to Manager, International Sales Support Contacts inside and outside the organization: This position has contact with our international logistics, credit, resource management, quality assurance and warehouse staff. Additionally, there is direct contact with local sales reps and sales coordinators in other offices as needed for samples and project follow-up. Knowledge and Skills: Proficient in MS word and excel Ability to make decisions and solve problems independently and professionally Excellent interpersonal and communication skills Detail oriented and organized with an ability to multitask Driven, self starter who is comfortable working autonomously Superior time management skills and comprehension of global time zones Desire to work as part of a team Education and Experience: Bachelor's degree in Business Administration or related field of study Minimum 4 years of related experience Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com. MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. To make your job search even better, we've updated our internal job mapping system. As part of this change, any Job Alerts you've previously set up will no longer work. But don’t worry—it’s quick and easy to create new alerts! Just log in and set up your preferences again to stay updated on the latest job openings. We are aware that there are a number of scams targeting current job seekers. MillerKnoll will not ask you to provide money or any financial account information, such as bank account or routing numbers, as part of our application or job offer process. If you suspect a job application related scam involving MillerKnoll, or our collective of brands (Herman Miller, Knoll, KnollTextiles, Muuto, HAY, Geiger, Spinneybeck, Filzfelt, NaughtOne, Maharam, Design Within Reach, Maars Living Walls, Edelman Leather, Colebrook Bosson Saunders, Holly Hunt), please contact careers_help@millerknoll.com. Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together. Enter your email address to tell us about yourself. We will keep you informed about job opportunities and events that match your interests.

Responsibilities

Act as the primary point of contact for international customer accounts, managing inquiries regarding inventory, orders, and product information. Support the sales team by coordinating showroom experiences and collaborating cross-functionally with operations and logistics.