Inventory Control Specialist

at  Thermo Fisher Scientific

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

EDUCATION

• High school diploma or equivalent required.
• Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

EXPERIENCE

• 2 years of related experience within a laboratory setting is preferred.
• Experience working in customer service is also a plus.

KNOWLEDGE, SKILLS, ABILITIES

• Able to read, write, and speak English fluently with strong verbal and written communication skills, and a desire to deliver excellent customer service.
• Possesses a strong desire to serve the customer, and the communication skills to collaborate with various levels of personnel at the customer site.
• Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses intermediate skills in the Microsoft Office suite software. Uses organizational skills to multi-task and meet due dates as needed.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
• Personal protective equipment is required in certain areas. This includes lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses
• Requires the ability to lift, push, and pull 30-40 pounds consistently; may be required to lift 50 pounds occasionally, including operation and use of pushcarts and pallet jacks
• Regularly required to stand or walk for prolonged periods
• Ability to work overtime, as needed

• Use Thermo Fisher Scientific’s or customer’s inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, general customer service, work open order reports, product returns, backorder processing, and inventory management reports as assigned.
• Follow work processes as outlined by our written procedures & update SOPs and work instructions on an annual basis
• Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems
• Works closely with fisher scientific sales team as needed
• Engage in process improvement activities
• May perform other responsibilities as assigned by management