INVESTIGATIVE AGENT

at  Wood County Board of Developmental Disabilities

We are seeking an energetic and dynamic Investigative Agent.
The Wood County Board of Developmental Disabilities (WCBDD) coordinates services for over 1,000 people with developmental disabilities in Wood County. Our mission is to support, empower, and inspire. The ideal candidate will be a highly self-motivated problem solver, flexible, detail oriented, and is a team player with time management skills, organizational skills, and leadership skills.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Integrity, honesty, and ethical standards of behavior and decision-making principles
• Carries out policies and procedures in a consistent manner
• Excellent organizational and time management skills
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to make independent decisions
• Accept changes as a positive
• Ability to handle confidential information
• Excellent interpersonal skills
• Strong verbal and written communication skills
• Proficient in Microsoft Office programs (Word, Excel, PowerPoint)

EDUCATION/EXPERIENCE REQUIREMENTS

• Must have achieved a Bachelor’s Degree from a college or university.
• Preferred in education, health services, human services, law enforcement, social or behavioral science, or a related field required.
• Must obtain and maintain Ohio Department of DD Investigative Agent Certification, or other certification as mandated by Ohio Revised Code, Administrative Rules of the Ohio Dept. of DD.

MINIMUM QUALIFICATION STANDARDS:

• Ohio Department of Developmental Disabilities Certificate eligible, if applicable.
• Must obtain and maintain any training, licenses, registration or certification mandated by the Board (Positive Supports First Training, CPR and First Aid Certification, etc.)
• Maintain a valid Driver’s License for the purpose of transporting individuals served and/or operation of a Board owned vehicle. Employee must possess/maintain an acceptable motor vehicle record as established by Board policy and must provide proof of liability insurance per Board procedure. Must be able to travel locally and statewide.
• All new employees must have medical examination and a one-step PPD test to determine fitness for duty. Initial medical examination must be completed within 30 days of employment. One-step PPD must be completed prior to providing direct care services.
• Obtain and maintain an Ohio library card.
• The employee is required to submit to pre-employment and random drug and alcohol testing. Pre-employment and random testing results shall test negative in accordance with Board policy and procedure and any applicable state and/or federal law.
• Receipt of satisfactory criminal background reports in accordance with ORC 3319.39 and/or OAC 5123:2-2-02. Must receive a satisfactory criminal background report from the County Sheriff of employee’s permanent address.
• Receipt of acceptable Ohio Department of DD Abuser Registry, Attorney General’s Office Ohio Offender Watch/Sex Offender Registry, System for Award Management, Ohio Nurse Aide Registry, Exclusions: OIG, and Office of Ohio Department of Rehabilitation and Corrections Offender Search as a condition of employment and yearly thereafter.
• Must be able to lift, carry and move individuals who are receiving services, including children, adolescents and adults in a safe manner according to in-service training unless reasonable accommodation has been made. Must be able to lift, carry and move office supplies and equipment required for day-to-day operations.
• Must be able to interact using appropriate and necessary techniques with persons who may display aggressive behaviors and/or provide special health care needs to individuals with developmental disabilities.
• Must have strong functional skills to organize information logically, communicate clearly, analyze/solve problems, and relate effectively to people. Will organize and prioritize a number of projects simultaneously and prepare meaningful reports. Must be able to meet time frames and designed due dates. Must be able to make use of computers or other technology for prolonged periods of time, and provide other forms of documentation requiring extensive writing, if applicable.
• Must have the ability to relate program philosophy, procedures, goals to the general public in a manner representative of our mission to serve individuals with developmental disabilities. The employee shall serve as a role model to our students/individuals who are receiving services and model appropriate social/moral behaviors. The employee shall maintain professional ethics, protecting the confidentiality of the student’s or individual’s private life, and other situations, events which must remain confidential.
• Must have the ability to communicate effectively with others using the spoken word and communicate in writing clearly and concisely. Must have the ability to appreciate and be sensitive to the feelings of others and attempt to reach outcomes that gain the support and acceptance of all or part of participants. Must have the ability to present information publicly. Must be able to complete assigned tasks given large caseloads, stressful situations and emergencies.
• Must have the ability and analytical skills to use critical thinking and reasoning to solve a problem. Must have the ability to pay attention to the minute details of a project or task while seeing a project to completion. Must have the ability to take care of the persons served needs while following the board’s policies and procedures. Must have the ability to appreciate and be sensitive to the feelings of others and attempt to reach outcomes that gain the support and acceptance of all or part of participants.
• Function as a liaison between components and with parents/guardians and as a consumer advocate to ensure their right for choice to live, work and participate in their community.
• Must have the ability to establish and maintain good rapport and effectively cooperate with staff, families, individuals who are receiving services, care providers, advisory boards, volunteers and the public.
• The employee shall endeavor to provide dependable service to the agency and refrain from excessive, abusive use of leave for illness of self or immediate family members. Employee shall adhere to their established work schedule and will ensure timely arrival to work.
• Responsible for having knowledge of Board policies/procedures and work rules.
• Must have the ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

THE WOOD COUNTY BOARD OF DEVELOPMENTAL DISABILITIES IS AN EQUAL OPPORTUNITY EMPLOYER.

• Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs.
• The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, color, religion, sex, pregnancy, age, sexual orientation, national origin, ancestry, disability, veteran status, military status, genetic information, or other unlawful reason according to federal, state, or local statuses.
• If you are a person with a disability and require accommodations, please advise our EEO Officer.

• To follow up on Unusual Incident Reports and Major Unusual Incidents including allegations of abuse/neglect by: interviewing witnesses, information collection from related sources, reviewing physical evidence, obtaining consent from the individual, develop contacts with law enforcement agencies, Wood County Department of Job and Family Services Children’s Services and Adult Protective Services, Wood County Prosecutor’s Office, courts of appropriate jurisdiction, and other agencies, and work jointly with them on investigations/reviews as needed. Provide testimony, affidavits, depositions, and other supportive information, and materials when appropriate. Prepare cumulative reports for county boards and other involved agencies. Complete investigations and any follow-up as assigned.
• Review all Major Unusual Incidents and unusual incidents and track and monitor incidents including abuse/neglect allegations for type and frequency of occurrence within specified programs, agencies, locales, etc. Complete monthly, quarterly, semi-annual, and annual reviews of all incidents. Provide MUI information to DODD through the on-line application via data/report entry into the system. Completes all required reports to DODD, providers, individual/guardians.
• Work closely with Wood County Board of DD Service and Support Administration staff to develop case recommendations based on results of investigations, including coordination of strategies and services to prevent incidents of abuse/neglect, health and safety, and promote personal individual advocacy and protective services in program area.
• Ensure that all statutory and administrative requirements are followed in the review, investigation, and reporting of Major Unusual Incidents, including documentation of activities and results.
• Make presentations to provide training/orientation/information to Board staff, law enforcement agencies, community agencies and service providers serving individuals with developmental disabilities on Major Unusual Incident definitions, reporting protocols, and abuse/neglect prevention. Develop/revise policy and procedures and inter/intra agency protocols as needed or assigned by supervisor and/or administration.
• Participates in the Random Moment Time Studies (RMTS) including necessary trainings for the MAC Program per guidelines from the DODD Medicaid Administrative Claiming Guide (MAC) located on the DODD website.
• Duties such as but not limited to representing agency to community through attendance at meetings or presentations before groups; attend conferences, workshops, etc. designed to enhance professional growth; assume other related duties as assigned by supervisor and/or administration.
• Will operate a vehicle in a safe and lawful manner while transporting individuals and/or performing other work related duties.