IOM Navigator

at  The Mustard Seed Society

Are you a strong collaborator, interested in a dynamic and inspiring role? Join our HELP Team!
The IOM (Integrated Offender Management) Navigator is committed to supporting individuals who are experiencing homelessness, poverty and involvement with the justice system transition toward and maintain sustainable and healthy lifestyles. The purpose of this position is to work with the Edmonton Police Service’s IOM (Integrated Offender Management) initiative. The successful candidate will be a part of The Mustard Seed’s Navigator Team.
Position Type: Full time, Fixed Term (October 2024 to June 2025)
Schedule: Rotational (Evenings and Weekends may be included)
Reporting to: Chief Operating officer
Location: Edmonton
Number of Positions to Fill: 2

QUALIFICATIONS AND SKILLS

• Diploma or Certificate in Psychology or equivalent;
• Three to five years of related working experience;
• Must have excellent boundaries and sound self-care practices;
• Competent in use of MS Office;
• Excellent interpersonal skills;
• Excellent administrative, time management and organizational skills;
• Self-motivated and ability to work independently;
• Willing to assent to The Mustard Seed Statement of Faith;
• Willing to submit to an employment security check.

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.
  This position requires the use of a company vehicle, and/or personal vehicle for company use.

ROLE OF A NAVIGATOR:

Working in tandem with their EPS partner, navigators will assess referrals made by frontline police officers and assist them in supporting vulnerable people, either through information sharing and problem solving with the police member, or by directly working with the vulnerable person on a case plan and assisting with service coordination and system navigation.
Navigators work intensively in a small team consisting of a variety of social service workers and EPS members; engaging regularly with both government and non-government agencies. These include: Edmonton Crown Prosecution Service, Alberta Health Services, Edmonton Remand Centre, Government of Alberta, and a multitude of non-government (social) agencies.

MAJOR DUTIES AND RESPONSIBILITIES

• Engage with clients who are working with EPS officers within the IOM program;
• Facilitate provision of services by navigating and/or delegating tasks to various agencies;
• Collaborate with EPS members as required, other team members and community partners to develop and manage individual case plans;
• Meet, transport, and attend (as required) client meetings and Appointments (medical appointments, housing appointments, Professional appointments, etc.);
• Visit clients in jail/hospitals and implement transition plans to ensure smooth transfer back into the community;
• Provide crisis intervention should a client be in distress;
• Ensure ongoing follow up for clients by connecting with various Agencies to ensure completion of tasks;
• Educate and empower community participants to understand and achieve their rights and responsibilities, as participating members of society;
• Liaise with internal and external resources that will help community participants increase their assets. This includes maintaining existing partnerships as well as developing new partnerships;
• Collaborate with caseworkers (either internally or externally), to compliment the work the caseworkers by acting as a consultant and liaison for issues that require community participants access to external resources;
• For community participants who do not have a caseworker, refer these community participants directly to internal and external resources as needed;
• Advocate for community participants to access resources within and outside the organization;
• Ensure community participants accessed external resources by Completing follow up with community participants and agencies;
• Provide input into program evaluation upon request;