IoT Technology Business Manager

at  Vodafone

KEY ACCOUNTABILITIES

• Support alignment and communication of the overall Technology strategy aligned to Vodafone IoT business priorities.
• Support creation and management of the Technology governance framework including reporting, business reviews, management meetings, quarterly business reviews, risk, and compliance.
• Be responsible for Reporting & KPI’s in line with governance framework to all levels of the business.
• Track and manage all actions placed on the leadership team, working with key stakeholders across the business to facilitate timely closure of outstanding actions.
• Support and monitor overall people plan for technology and lead specific talent related initiatives.
• Support comms and engagement at all levels of the business, providing presentations, reports, and whitepapers for both internal and external audiences.
• Oversee the execution of one or more high-impact, technology-wide, strategic programmes initiatives as they emerge.
• Oversee the development and maintenance of Technology policies, procedures, methodologies, and governance - as well as performance management frameworks and metrics - to ensure the Technology organisation delivers value to the business.
• Regularly reviews Technology costs and cost structures for technology services and products so that the financial implications of projects and activities are communicated to the proper technology and business executives.
• Manage employee engagement and promote a compelling employee value proposition to retain technology talent.

CORE COMPETENCIES, KNOWLEDGE, AND EXPERIENCE:

• Strong organisational skills, including an ability to perform under pressure and manage multiple priorities with competing demands.
• Ability to build and maintain strong cross-functional partnerships with stakeholders and functions at all levels of the organisation. Experience working with geographically distributed teams.
• Strong business acumen and ability to understand and drive business objectives.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Operational governance and reporting experience. Adaptability and ability to manage rapid change in business needs, processes, or technologies.

MUST HAVE TECHNICAL / PROFESSIONAL QUALIFICATIONS:

• Bachelor’s degree or equivalent applied experience.
• Good experience within a technology environment
• Experience working with cross-functional teams or projects, and influencing senior-level management and key stakeholders

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have already heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can

ROLE PURPOSE:

By connecting people, places and things, Vodafone IoT helps organisations succeed in a digital world. With our expertise in connectivity, our leading IoT platform and our global scale, we can deliver the results our customers need to progress and thrive. We are helping businesses of all sizes and sectors connect for a better future.
The Vodafone Internet of Things (IoT) suite of products and services are designed specifically to meet the needs of new and evolving business verticals. Its connection base has grown 20 % per YoY to reach more than 187 million connections at the end of financial year 2024. Vodafone IoT is a leader in the IoT Connectivity Gartner Magic quadrant and has been for 10 consecutive years. To fulfil the Technology requirements of IoT, Vodafone has developed its own world leading IoT Connectivity Management Platform to target the key strategic growth opportunity specifically to meet the needs of IoT customers globally.

Vodafone are also in the process of carving out and separating the IoT Connectivity business to secure additional external investment and maintain our leading position in the industry through the following.

• Continue accelerating and enhancing our Platform as a Service for Vodafone customers on footprint.
• Launch service propositions in markets that are off Vodafone’s current footprint (e.g., US and France).
• Address long tail lower volume segment through digital self-service platform globally.

The Technology Business Operations Manager is a critical role seen as one of the Head of Technology / CTO’s trusted partners in leading Technology to become a business-oriented organisation. The role focusses on ensuring that the technology organisation “does the right things” through strategy and governance, as well as “doing things right” through organisational and operational model development and performance management.
This role is critical to ensuring that our technology solutions align with our Vodafone IoT strategy, enhance operational efficiencies, and provide competitive advantage. As a key member of the senior Technology management team, the Technology Business Operations Manager will collaborate closely with other leaders in technology and business functions to spearhead transformation and application modernisation initiatives, and optimise the value that technology delivers to time, cost, and quality.