Issuing Product Support Expert (f/m/x) [Product Management Senior Analyst]

at  Deutsche Bank

YOUR SKILLS AND EXPERIENCES

• Deep understanding of DB card operating systems/application and product-related processes
• Distinct capability of thinking in processes and assuring quality standards
• Significant experience in process analytics and design
• Explicit knowledge of the German card industry and relevant products (debit and credit cards) incl. value chains, authentication methods (e.g. 3DS) and regulatory requirements are considered as a plus
• Experience in project management and implementation
• Teamplayer with high level motivation, commitment and customer centric mindset
• Strong communication skills with fluent German and English language proficiency

• Supporting business and particularly clients (internal/external) as product experts and Point of Contact at 2nd level with relevant product/process knowledge
• Ensuring day-to-day operations of card products by executing business/product processes in line with DB quality standards
• Supporting the development of the Issuing proposition to realise growth by running smooth product processes
• Supporting the development and launch of new products and assisting the management of product portfolios
• Supporting the implementation of future TOM for Issuing
• Assisting the implementation of projects in the card issuing context