IT Analyst II

at  Alberta Health Services

Your Opportunity:
We’re seeking an experienced IT professional to join AHS’ Network team supporting a complex multi-site, multi-vendor environment consisting largely of Cisco, Fortigate, Citrix Netscaler, Solarwinds, Forescout and Infoblox networking and security technologies. The Preferred candidate will have an opportunity to be involved in complex problems, large projects, and implement solutions allowing for skill enhancement in the areas of, project leadership & delivery, network updates and deployment of new infrastructure. As a key member of the Rural Network Operations Team, you will leverage your expertise in Cisco networking infrastructure to ensure seamless network operations. Collaborate with cross-functional IT teams, including Network services and other technical stakeholders to resolve complex networking wireless issues through a structured problem-solving approach. Participate in the implementation of new technologies, such as Cisco Networking, Fortinet Security, Citrix Load Balancers, Forescout NAC and Infoblox IP Address management. Travel to remote sites as needed to assist in the resolution of escalated issues or implement new technologies. Develop and maintain documentation for network configuration, procedures and network topologies. Stay current on the latest networking technologies and industry best practices. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Description:

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

• Recovery Alberta: N
• Classification: IT Analyst II
• Union: AUPE GSS
• Unit and Program: IT Rural Network
• Primary Location: Fort McMurray N Lts HC/Mnt Hlt
• Location Details: As Per Location
• Multi-Site: Not Applicable

• Recovery Alberta: N
• Classification: IT Analyst II
• Union: AUPE GSS
• Unit and Program: IT Rural Network
• Primary Location: Fort McMurray N Lts HC/Mnt Hlt
• Location Details: As Per Location
• Multi-Site: Not Applicabl