IT Apprentice

at  Beiersdorf UK Ltd

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin and Elastoplast.
We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

• Installing, configuring, and troubleshooting hardware and software components, such as Notebooks, Mobile Devices Printers, Scanners, M365 and other bespoke software(s) used in the local business.
• Monitoring, testing, and optimizing the performance, availability of IT systems using various tools and reporting any issues to 2nd Level teams.
• Providing technical support and assistance to users and clients, either remotely or on-site, by diagnosing and resolving issues, answering queries logged via ticketing system, and offering guidance and advice.
• Planning, designing, and implementing IT projects based on requirements of stakeholders and deliver optimal solutions in line with global policies and standards.
• Managing and maintaining IT resources, such as hardware, software, data, and licenses, by keeping inventory, documentation, and records.
• Researching and evaluating new technologies, products, and trends, and recommending solutions that meet the needs and goals of the organization.
• Collaborating and communicating with other IT professionals, vendors, and stakeholders, by participating in meetings, presentations, and training sessions, and sharing information and feedback.
• Working with our global IT organization “Beiersdorf Shared Services (BSS)” to deliver updates and changes to local business and provide training where required.