IT Business Analyst

at  IQEQ

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.
We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
We are seeking a dynamic and highly motivated and experienced IT Business Analyst to join our Continental Europe and United Kingdom, Ireland and Crown Dependencies Technology team.
In this role, you will be responsible for understanding the needs of the business and building solutions to meet those needs and ensuring the effective implementation of IT systems to support regional business operations. You will have experience in developing solutions using such as SharePoint, providing support to critical local business applications, and providing desktop support. You will also have experience with end-user adoption and understanding better ways of working to transform the way the business uses technology tools.

REQUIRED EXPERIENCE

Education / Professional qualifications

• Business and/or Systems Analysis Qualification an advantage

Background Experience

• Excellent organisational, prioritisation and interpersonal skills
• Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers
• ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure
• Ability to take initiative and self-manage
• Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights

Technical Expertise

• Proficient in using tools (manual or automated) to record the structure, relationships and use of information within an organisation. Examples include: class diagram and relational data model.
• Familiar with applying standards, practices, codes, and assessment and certification programmes relevant to the IT industry and the specific organisation or business domain.
• Proficient in understanding and application of different development approaches
• Experience in performing a proof of concept or prototyping exercise to demonstrate or evaluate the feasibility and potential benefits of applying a particular technological business change in order to meet a business need.
• Experience of SharePoint Online including Workflow, PowerApps, PowerBi, and building local solutions would be a significant advantage

Company, product, or market knowledge

• Experience working in a complex, multi-country professional services, financial services, or BPO organisation with complex processing requirements (preferred but not essential).
• Multi-country experience and demonstrated ability to work in a multi-cultural, talented, and demanding team environment.
• Strong program management skills.
• Excellent communication skills in both written and oral form, with the ability to communicate effectively with staff members, customers, suppliers, and the management team.
• Ability to make decisions, act, and get results.
• Passion, dynamism, and drive.
• Robust sense of humour.
• Personal presence, integrity, and credibility.
• Ability to solve problems either independently or by utilising other members of the team where necessary.
• Experience working in a complex and demanding environment.
• Strong program management and communication skills.
• The ability to work independently and as part of a team.
• A positive attitude and a strong work ethic.

Additional Information

RESPONSIBILITIES

• Analyse business needs and develop solutions to meet those needs.
• Transform business requirements and needs into tangible solutions either directly or engaging with Global Technology teams such as Infrastructure and Applications.
• Develop and implement SharePoint solutions.
• Provide support to critical local business applications.
• Provide desktop support to end users.
• Lead end-user adoption of new technologies.
• Identify and implement better ways of working to transform the way the business uses technology tools.
• Work with stakeholders to gather requirements and document processes.
• Test and implement new solutions.
• Train end users on new technologies.
• Provide ongoing support to end users

KEY COMPETENCIES FOR THIS ROLE INCLUDE

• Senior stakeholder management.
• Global perspective.
• Collaborates.
• Instils trust and acts with integrity.
• Action Orientated.
• Ensures Accountability.
• Manages Conflict.