IT Business Analyst – Journey (ITBAJ/ETS)

at  Washington State Health Care Authority

REQUIRED QUALIFICATIONS:

Qualifying candidates will satisfy one of the following criteria combinations:

Option 1:

• Seven (7) years of experience as a business/technical analyst within an information technology group performing consultative, administrative, or project management services, including analyzing and designing of business processes.

Option 2:

• 2-year degree in computer science or information technology area and
• Five (5) years of experience as a business/technical analyst within an information technology group performing consultative, administrative, or project management services, including analyzing and designing of business processes.

Option 3:

• Bachelor’s degree in computer science or information technology area and
• Three (3) years of experience as a business/technical analyst within an information technology group performing consultative, administrative, or project management services, including analyzing and designing of business processes.

Option 4:

• Master’s degree in computer science or information technology area and
• One (1) year of experience as a business/technical analyst within an information technology group performing consultative, administrative, or project management services, including analyzing and designing of business processes.

Option 5:

• Three years as an entry level IT professional in state service.

Qualifying candidates will also have demonstrated:

• Journey-level IT consulting and research skills.
• Experience in facilitating change and/or transition planning, including collaboration with stakeholders.
• Proven internal and external influencing skills at executive and senior management levels.

PREFERRED QUALIFICATIONS:

• Two (2) years of experience writing user stories in an agile environment.
• Experience working with Azure DevOps.
• Experience using ServiceNow or an equivalent ticketing program.
• Experience translating WACs or equivalent laws and policies into technical/system requirements.
• Experience working with Microsoft Visio or similar Business Modeling Tool.
• Familiarity with, and demonstrated understanding of, the enterprise’s business, information/data and technology architectures.

NOTES:

This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.
The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
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Provide expertise in the area of IT business analysis, requirements gathering, documenting and validating requirements for system, database, and business process solutions, including new and enhancement projects.

• Review rules and guidelines from state WACs
• Determine business objectives by understanding business functions, gathering information, evaluating user processes, input/output requirements, and formats
• Document business requirements, business rules and logic, and design specifications
• Solicit business owner’s prioritization of requirements for systems, data, or business process developments
• Construct diagrams and write specifications
• Develop use cases or user stories and assist in prioritizing requirements
• Develop and lead user acceptance testin

SOME OF WHAT YOU WILL DO:

Provide expertise in the area of IT business analysis, requirements gathering, documenting and validating requirements for system, database, and business process solutions, including new and enhancement projects.

• Review rules and guidelines from state WACs
• Determine business objectives by understanding business functions, gathering information, evaluating user processes, input/output requirements, and formats
• Document business requirements, business rules and logic, and design specifications
• Solicit business owner’s prioritization of requirements for systems, data, or business process developments
• Construct diagrams and write specifications
• Develop use cases or user stories and assist in prioritizing requirements
• Develop and lead user acceptance testing

Provide organizational development regarding effective business analysis and project management tasks that enables delivery of innovative and efficient technology solutions.

• Identify and support process improvements in business requirement mapping
• Assist with development of standards for project and requirements documentation, Project Management Lifecycle (PMLC) frameworks
• Develop ahead of any deployment and implementation points, “As-Is” to “To-Be” gap analyses and corresponding and proactive change management plans
• Develop detailed scheduling and implementation plans utilizing agile and scrum methodologies

The ERB Division has two main programs: Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB). ETS is solely accountable for developing and delivering highly reliable IT solutions for enterprise-wide business applications, data and systems processes supporting:

• Approximately 400,000 (PEBB) public employees, retirees, and their dependents and
• Approximately 280,000 (SEBB) school employees, spouses, and dependents