IT Business Analyst - Payments & Workflow Solutions @ING Hubs RO

at  ING

Discover ING Hubs Romania
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.
We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.
Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.
Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.
We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.
For us, impact isn’t a perk. It’s the driver of our work.
We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
The Mission
Being a global company having in the strategy the delivery of a global platform for all customers, ING puts a lot of attention on the security processes and requirements. Following a strict set of security rules and processes, ING ensures that all platforms, user access procedures and security related tasks are in line with the security minimum standards.
The Payments & Workflow Solutions area is responsible for E2E delivery of payments and core banking applications for our customers in more than 20 countries from all over the world.
Your Day-to-Day:

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Analyses the ability to change the application environment and assesses the impact of these changes on the existing environment: application, infrastructure and operations; agrees with developers and representatives of all IT teams involved, 3rd party providers, IT Risk, IT Infrastructure and IT Operations on the functional description prior to Proposal and Implementation;
• Creates the standard functional design document that should contain the design of the functional solution, assures interaction with programmers and testers in order to obtain correct adaptation of the solution to the existing environment;
• Gathers feedback and sign-off on the proposed solution from business and operations departments;
• Maintains the contact with developers and representatives of all IT teams involved, IT Risk, IT Infrastructure and IT Operations during implementation to ensure correct adaptation of the solution into the existing environment;
• Estimates, creates, updates and executes the system test plan;
• Provide high quality service & support to customers/co-workers while maintaining a professional standard for new and existing applications;
• Provides 3rd line support for production incidents.
• Actively proposes improvements in implementation, standards and other work practices.

What you bring to the team:

Must have:

• Strong analytical skills and logical thinking;
• Work experience in banking field is a plus;
• Experience in an application development team;
• Experience in working with Microsoft SQL databases and reporting solutions;
• Professional qualifications / training: applied courses of information systems design, applied courses of database management is a plus;
• Integrity & loyalty, communication, teamwork, ability to cope with change, planning and organizing, problem solving, and customer oriented behaviour;
• Organized and documentation skill;
• Quality orientation/attention to detail.

Nice to have:

• Financial background;
• Agile methodology;
• Banking/payments SWIFT standard (non-exhaustive list includes: MT103, 101, 202, 202COV, 203, 200, 210 & MX: PACS008, PACS009, PACS004,PACS002, PAIN001, PAIN002, CAMT053).
• Foreign languages: English (advanced)
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our
website (make sure to scroll until you reach the Data Protection section/ Candidates tab)

• Analyses the ability to change the application environment and assesses the impact of these changes on the existing environment: application, infrastructure and operations; agrees with developers and representatives of all IT teams involved, 3rd party providers, IT Risk, IT Infrastructure and IT Operations on the functional description prior to Proposal and Implementation;
• Creates the standard functional design document that should contain the design of the functional solution, assures interaction with programmers and testers in order to obtain correct adaptation of the solution to the existing environment;
• Gathers feedback and sign-off on the proposed solution from business and operations departments;
• Maintains the contact with developers and representatives of all IT teams involved, IT Risk, IT Infrastructure and IT Operations during implementation to ensure correct adaptation of the solution into the existing environment;
• Estimates, creates, updates and executes the system test plan;
• Provide high quality service & support to customers/co-workers while maintaining a professional standard for new and existing applications;
• Provides 3rd line support for production incidents.
• Actively proposes improvements in implementation, standards and other work practices