IT Business Analyst – SAP O2C (M/F/D)

at  Essity

IT BUSINESS ANALYST – SAP O2C (M/F/D)

It’s an exciting time to be part of our collaborative inclusive team. Come and join our Order to Cash Service Delivery Team on our journey to improve the well-being of millions. Together we can make a difference!

ABOUT THE ROLE:

The IT Business Analyst role offers an opportunity to gain significant self-responsibility and valuable insights into the Order to Cash area within a global IT organization. This position serves as the crucial link between Business Analysts and IT for the Order to Cash areas, joining an international and dynamic team to play a key role in global operations .
We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

WHAT YOU WILL DO:

• Prioritization of all incidents reported identifying root-cause and solution, and /or involving other IT teams (when required).
• Facilitating business requests for new functionalities aligned with Essity template and best practices.
• Participate in pre-studies and collaborating with business and other teams to breakdown business requirements to deliver.
• Participating in workshops or key meetings to capture business requirements and collaborate in the as-is analysis, understanding customer and user requirements, their strategies, and their goals.
• Support development of business cases and support the portfolio prioritization process.
• Participate in testing new requirements and use cases to ensure a clear and complete understanding of the new solution.
• Support implementation of to-be processes, incl. training delivery
• Contribute to finding and implementing effective solutions in a matrix organization.
• Driving IT projects with a limited scope and impact in SAP-O2C.
• Mentoring other junior IT colleagues which requires support during the onboarding process.
• Participating in critical projects supporting business cases and driving IT and/or UAT.