IT Business Analyst

at  TKDA

Our employee-owned and integrated team of multi-discipline engineering and design professionals has an exciting new opportunity available for IT Business Analyst / Citizen Integrator.
Although we provide a wide array of engineering and design services for a wide range of facility and infrastructure projects, our ability to provide technically accurate solutions, adapt to evolving business and market needs, work collaboratively and effectively across teams and locations, and to make time-sensitive informed decisions all comes down to our data. In other words, our ability to achieve our overall mission and business goals is heavily dependent on our ability to gather, access, interpret, share, and validate the data that we have housed within and spread across multiple systems and platforms.
That’s where you come in! As an IT Business Analyst/Citizen Integrator, you will utilize low-code/no-code platforms to design and develop applications, automate workflows, and optimize business processes without extensive formal coding experience. Working closely with IT and various business units throughout the organization, the IT Business Analyst/Citizen Integrator will bridge the gap between our technical teams and non-technical stakeholders by creating tailored solutions that meet specific operational needs, enhancing productivity and efficiency.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in computer science, information technology, or related field.
• Demonstrated ability to learn new and innovative concepts quickly and apply them to real world solutions; A keen interest in learning and staying current on transportation technologies.
• Demonstrated ability to manage and prioritize multiple projects simultaneously.
• Advanced knowledge of data visualization tools and practices.
• Working knowledge of coding concepts (writing APIs, web applications, SOAP requests, RESTful requests).
• Intermediate understanding of database concepts and structures.
• Strong working knowledge of Microsoft Office / Office 365 (Word, Excel, Outlook, PowerPoint, Access, Visio, Project, SharePoint, Teams).
• Demonstrated ability to facilitate discovery and requirements gathering with internal clients throughout the organization.
• Demonstrated ability to communicate effectively through visual and written documentation.
• Exceptional communication skills toward facilitating the use of new software systems.

ADVANTAGEOUS QUALIFICATIONS

• Proficiency with SQL and database management.
• Prior experience documenting business processes and generating supporting reports.
• Familiarity with data visualization tools such as Power BI or Tableu.
• Certified in low-code platforms or relevant areas.
  For this opportunity we are seeking a qualified IT professional who resides within a regular commuting distance of our current Saint Paul / future Bloomington office location and who is able to travel to other TKDA office locations as needed based on project assignments and responsibilities. TKDA provides employees with flexible hybrid (3 days in office, 2 days remote) work arrangements.
  Have you heard the news? After nearly 115 years, TKDA will be relocating from downtown Saint Paul to the South Loop neighborhood in Bloomington. Learn more about our upcoming move by reviewing this announcement: TKDA Moving to SoLo in 2025.
  Follow TKDA on LinkedIn for additional move updates!

• Application Development: (1) Use low-code/no-code platforms (e.g., Microsoft Power Apps, Workato, and/or similar tools) to design, develop, and deploy custom business applications; (2) Automate manual processes and workflows, improving efficiency across departments; (3) Collaborate with business users to identify challenges and translate them into technical solutions using visual development tools.
• Process Optimization: (1) Analyze current business processes to identify areas for improvement and opportunities for automation; (2) Build scalable and efficient solutions to streamline operations, ensuring alignment with company goals; (3) Continuously optimize and update existing solutions based on feedback and performance.
• Cross-Department Collaboration: (1) Partner with department heads and end-users to gather requirements, design solutions, and ensure the functionality meets business needs; (2) Work with the IT team to ensure that citizen-developed applications integrate seamlessly with existing IT systems and adhere to security and compliance standards.
• Data Management: (1) Develop applications that capture, store, and analyze business data to generate meaningful insights and reporting; (2) Ensure data accuracy and integrity across all citizen-developed applications.
• Training and Support: (1) Provide training and support to team members on how to use the developed applications and platforms effectively; (2) Act as a subject matter expert on low-code/no-code tools within the organization, assisting in the wider adoption of these technologies.
• Governance and Compliance: (1) Work closely with the IT department to ensure all applications follow corporate governance, security protocols, and compliance regulations; (2) Maintain documentation for all developed applications, ensuring transparency and sustainability.