IT Business Analyst

at  TXO Systems

ABOUT US

TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.
Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.

REQUIREMENTS:

The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.

• Research, define and document business processes across all key areas for TXO, including finance, sales and distribution, asset recovery, and increasingly service delivery.
• Engage with stakeholders across all geographies and departments to understand functional needs. Where appropriate and value adding, map these functional needs to our core strategic systems, Sage X3 ERP, HubSpot, iTRAC, and Reversys.
• Define appropriate systems changes or alternative process optimisation work.
• Manage the end-to-end requirements gathering process, ensuring that specifications meet business goals and are aligned with stakeholder priorities.
• Lead and manage change initiatives, taking responsibility for the delivery of projects, including scoping, planning, and coordination with applications and infrastructure teams.
• Provide ongoing support for the configuration, build and optimization of systems change work in alignment with evolving business needs.
• Identify process improvement and automation opportunities to enhance operational efficiency.
• Serve as a liaison between business units and IT, ensuring effective communication and collaboration.
• Support post-implementation phases, including training and troubleshooting.

• Research, define and document business processes across all key areas for TXO, including finance, sales and distribution, asset recovery, and increasingly service delivery.
• Engage with stakeholders across all geographies and departments to understand functional needs. Where appropriate and value adding, map these functional needs to our core strategic systems, Sage X3 ERP, HubSpot, iTRAC, and Reversys.
• Define appropriate systems changes or alternative process optimisation work.
• Manage the end-to-end requirements gathering process, ensuring that specifications meet business goals and are aligned with stakeholder priorities.
• Lead and manage change initiatives, taking responsibility for the delivery of projects, including scoping, planning, and coordination with applications and infrastructure teams.
• Provide ongoing support for the configuration, build and optimization of systems change work in alignment with evolving business needs.
• Identify process improvement and automation opportunities to enhance operational efficiency.
• Serve as a liaison between business units and IT, ensuring effective communication and collaboration.
• Support post-implementation phases, including training and troubleshooting