IT Business Services Consultant

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

ADDITIONAL DESIRED SKILLS:

• Proficiency in German

As an SAP IT Business Services Consultant, your main responsibility will involve being the primary contact and trusted partner for SAP’s private cloud customers. You will be required to align with your customers regularly, plan, and steer their engagement. Your role will also extend to being an ambassador for the customer within our Enterprise Cloud Services organization, enabling our business to thrive in a rapidly evolving environment.

Key Roles:

• Engagement Management: Plan and review services in line with the customer’s requirements and manage stakeholders.
• Delivery Management: Oversee day-to-day operations, supervise projects, and de-escalate critical engagements.
• Account Management: Handle all aspects of commercial account management to increase customer satisfaction.

By accompanying our customers on their cloud journey, you’ll have an exciting opportunity for personal and professional growth, dealing with a diverse range of customers and managing their crucial SAP landscapes.