IT Business Services Senior Consultant

at  SAP

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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Job Title: IT Business Services Senior Consultant - ServiceNow PO/BPC ITOM / CMDB (m/f/d)

As an IT Business Services Senior Consultant in our team, you will act as a Product Owner and Business Process Consultant for configuration management/CMDB for our harmonized ServiceNow landscape used by thousands of users across the globe. You will closely collaborate with business owners, product managers, architects, and other experts in an agile environment.
In your daily business, you will ensure that our ServiceNow CMDB acts as the base structure for all CSM, ITSM & ITOM processes. You contribute to implementation, and operations of SAP’s Service Management applications and landscape. You closely align with IT and cloud experts and other program roles and drive continuous improvement of our CMDB capabilities. You coordinate the agile configuration management development team to implement changes and integration and correlation issues. In the program you are leading based on your deep expertise and dedication to establish reliable CMDB making CIs the core enabler of our processes.